At a Glance
- Tasks: Lead customer lifecycle marketing and create engaging campaigns across email, SMS, and loyalty channels.
- Company: Join a fast-growing motorcycle and lifestyle clothing brand with a dynamic team.
- Benefits: Enjoy hybrid working, flexible hours, staff discounts, and opportunities for career progression.
- Other info: Work closely with founders in a vibrant environment that values innovation and growth.
- Why this job: Shape the CRM function and make a real impact on customer engagement and retention.
- Qualifications: Experience with Klaviyo or similar CRM platforms and a background in ecommerce or retail.
The predicted salary is between 40000 - 45000 £ per year.
Are you a CRM Manager, Email Marketing Manager, Lifecycle Marketing Manager or Retention Marketing Manager with experience using Klaviyo or similar CRM platforms, looking to take ownership of customer lifecycle marketing within one of the UK's fastest-growing ecommerce brands?
On offer is the opportunity to join a rapidly growing motorcycle and lifestyle clothing brand where you'll build and shape the CRM function from the ground up. Working directly with the founders, you'll have the autonomy to influence customer strategy, improve retention and help drive long-term business growth.
In this role, you will own the customer journey across email, SMS and loyalty channels, creating automated lifecycle campaigns, customer segmentation and retention strategies that increase engagement, repeat purchases and customer lifetime value. You'll analyse customer behaviour, optimise campaign performance and work closely with ecommerce and marketing teams to deliver a seamless customer experience.
This role would suit a CRM Manager, CRM Marketing Manager, Email Marketing Manager, Lifecycle Marketing Manager, Retention Marketing Manager or Customer Marketing Manager with experience using Klaviyo or similar CRM platforms within an ecommerce or retail environment.
The Role- Develop CRM and retention strategy
- Build automated email and SMS journeys
- Create customer segmentation
- Manage loyalty programmes
- Analyse campaign performance
- Optimise customer lifecycle campaigns
- Hybrid role based in Marlow
- CRM or email marketing experience
- Klaviyo or similar CRM platform experience
- Ecommerce or retail background
- Strong analytical mindset
- Organised and proactive
- Commutable to Marlow
If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set.
CRM Marketing Manager in London employer: Peopleforge Ltd
Join a dynamic team as a Field Service Engineer, where you'll enjoy a supportive work culture that prioritises employee development and long-term stability. With competitive benefits including a company vehicle, pension, and ongoing training opportunities, this role offers the chance to work with cutting-edge scientific equipment in the vibrant London and Oxford regions, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Marketing Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Peopleforge Ltd are looking for when hiring for a CRM Marketing Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Peopleforge Ltd for the CRM Marketing Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Peopleforge Ltd as a CRM Marketing Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Peopleforge Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a CRM Marketing Manager.
We think you need these skills to ace CRM Marketing Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Peopleforge Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Peopleforge Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Peopleforge Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Peopleforge Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Peopleforge Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Peopleforge Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
