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- Tasks: Assist salespeople and customers with inquiries and product orders via phone and email.
- Company: Join a global leader in the healthcare industry, making a real impact.
- Benefits: Enjoy a dynamic work environment with opportunities for collaboration and growth.
- Why this job: Be part of a supportive team, tackling challenges and driving success together.
- Qualifications: Previous experience in fast-paced environments and teamwork is essential.
- Other info: Opportunity to work with international teams and high-profile clients.
The predicted salary is between 28800 - 43200 £ per year.
Peopleforce Recruitment Here at Peopleforce Recruitment we are hiring for a Sales Service Specialist, working for a Global Leader within the Healthcare industry, at their head office in Maidenhead. As a Sales Service Specialist you will be required to deal with incoming queries from salespeople and customers, through receipt of either telephoned, emailed or faxed product orders. We are looking for someone who has previous working experience in a fast paced, demanding environment. Having experience within leading and participating in team meetings and projects is also key to the success of this role. Main Accountabilities * Respond to inquiries from internal and external customers regarding deliveries, invoice pricing, product availability, and orders via phone or email * Track and accomplish team objectives on a quarterly timeline * Organize and actively participate in team meetings and collaborative projects * Support team members with challenging issues, coordinating with colleagues in Maidenhead, Germany, and Ireland * Build a deep understanding of key customer concerns by accompanying sales or engineering visits and serving as the primary contact for high-profile clients * Take responsibility for high-priority tasks such as managing specific product or division orders, analysing data, and sharing important insights with the team * Collaborate with staff in Germany and liaise with local couriers to resolve logistics issues, thoroughly investigating…
Sales Support Advisor employer: Peopleforce Recruitment Ltd
Contact Detail:
Peopleforce Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor
✨Tip Number 1
Familiarize yourself with the healthcare industry and the specific products offered by the company. Understanding the nuances of the products will help you respond to inquiries more effectively and demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in fast-paced environments during your interactions. Share specific examples of how you've successfully managed multiple tasks or resolved customer issues quickly, as this is crucial for the Sales Support Advisor role.
✨Tip Number 3
Show your enthusiasm for teamwork by discussing past experiences where you led or participated in team meetings and projects. Emphasizing your collaborative skills will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss how you would handle high-priority tasks and challenging customer issues. Think of scenarios where you successfully navigated similar situations, as this will showcase your problem-solving abilities and readiness for the role.
We think you need these skills to ace Sales Support Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Service Specialist position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your previous experience in fast-paced environments and any relevant roles that involved customer service or sales support. Use specific examples that demonstrate your ability to handle inquiries and manage orders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with team meetings and projects, and explain how you can contribute to the success of the team.
Highlight Communication Skills: Since the role involves responding to inquiries via phone and email, make sure to highlight your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with customers or team members in the past.
How to prepare for a job interview at Peopleforce Recruitment Ltd
✨Show Your Customer Service Skills
Since the role involves responding to inquiries from both internal and external customers, be prepared to share specific examples of how you've successfully handled customer queries in the past. Highlight your ability to remain calm under pressure and provide effective solutions.
✨Demonstrate Team Collaboration Experience
This position requires active participation in team meetings and projects. Be ready to discuss your previous experiences working in a team environment, including any challenges you faced and how you contributed to achieving team objectives.
✨Understand the Healthcare Industry
Familiarize yourself with the healthcare industry and the specific products or services offered by the company. Showing that you have done your homework will demonstrate your genuine interest in the role and the organization.
✨Prepare for Logistics and Order Management Questions
Since the role involves managing product orders and resolving logistics issues, anticipate questions related to these topics. Think about your experience with order management systems and how you've dealt with logistical challenges in the past.
