At a Glance
- Tasks: Be the first point of contact for patients and ensure a smooth service transition.
- Company: Join a leading healthcare company with a friendly team atmosphere.
- Benefits: Competitive pay, comprehensive training, and the chance to make a real difference.
- Other info: Flexible shifts and potential for contract extension after 12 months.
- Why this job: Help improve lives while gaining valuable experience in customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28000 - 30000 £ per year.
An excellent opportunity has arisen for a leading healthcare company, and this company is looking for a customer service coordinator to join our friendly team based in Sittingbourne.
Main Purpose of the role:
- As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H.
- You will set up their account, confirm all the patient and carer details, arrange their first order and then check in with the patient or carer once the order has been delivered.
- You might need to liaise with their health care professional or GP surgery to ensure a smooth transition to our service for the patient.
- Our H2H customer service coordinators play an integral frontline role and are committed to delivering the highest levels of service to our patients. This is a role for someone who wants to make a difference to people's lives.
All new starters will undertake a 2-month training program overseen by our team trainer.
Pay Rate: £13.50
Locations: Sittingbourne
Duration: 12 months (possibility of extension)
Hours per week: 37.5 hours (7.5 hours per day).
Shift Patterns: Monday - Friday: between 08:00 - 20:00. (Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months.) 1 Saturday per month.
Customer Service Coordinator in Kent employer: Peopleforce Recruitment Ltd
Join a leading healthcare company in Sittingbourne as a Customer Service Coordinator, where you will be part of a supportive and friendly team dedicated to making a positive impact on patients' lives. With a strong focus on employee development, you will benefit from a comprehensive training programme and have the opportunity to grow within a role that is both meaningful and rewarding. Enjoy a work culture that values compassion and teamwork, ensuring that every day brings new opportunities to make a difference.
Contact Details:
Peopleforce Recruitment Ltd Recruitment Team
