At a Glance
- Tasks: Be the first point of contact for patients and ensure smooth service delivery.
- Company: Leading healthcare company with a friendly team atmosphere.
- Benefits: Competitive pay, comprehensive training, and the chance to make a real difference.
- Other info: 12-month role with potential for extension and flexible shift patterns.
- Why this job: Join us to positively impact patients' lives every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28000 - 30000 £ per year.
An excellent opportunity has arisen for a leading healthcare company, and this company is looking for a customer service coordinator to join our friendly team based in Maidenhead.
Main Purpose of the role:
- As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H.
- You will set up their account, confirm all the patient and carer details, arrange their first order and then check in with the patient or carer once the order has been delivered.
- You might need to liaise with their health care professional or GP surgery to ensure a smooth transition to our service for the patient.
- Our H2H customer service coordinators play an integral frontline role and are committed to delivering the highest levels of service to our patients. This is a role for someone who wants to make a difference to people's lives.
All new starters will undertake a 2-month training program overseen by our team trainer.
Pay Rate: £13.50
Locations: Sittingbourne
Duration: 12 months (possibility of extension)
Hours per week: 37.5 hours (7.5 hours per day).
Shift Patterns: Monday - Friday: between 08:00 - 20:00. (Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months.) 1 Saturday per month.
Customer Service Coordinator employer: Peopleforce Recruitment Ltd
Join a leading healthcare company in Maidenhead as a Customer Service Coordinator, where you will be part of a supportive and friendly team dedicated to making a positive impact on patients' lives. With a strong emphasis on employee development, you will benefit from a comprehensive training programme and have the opportunity to grow within a role that is both meaningful and rewarding. Enjoy a collaborative work culture that values your contributions and offers flexible shift patterns to support work-life balance.
Contact Details:
Peopleforce Recruitment Ltd Recruitment Team
