Collections Officer

Collections Officer

Bristol Full-Time No home office possible
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At a Glance

  • Tasks: Collect drug and alcohol samples while ensuring confidentiality and proper handling.
  • Company: Peopleforce Recruitment is dedicated to providing quality staffing solutions.
  • Benefits: Flexible part-time hours, travel expenses covered, and competitive pay rates.
  • Why this job: Gain valuable experience in a unique field while working independently and managing your own schedule.
  • Qualifications: Must have a valid driver's license, personal vehicle, and strong attention to detail.
  • Other info: Training provided; ideal for those looking for a long-term opportunity.

Here at Peopleforce Recruitment we are looking for a candidate who has a flexible schedule to work on a part-time basis collecting drug and alcohol samples. This role would be working on a standby Fri 6pm - Mon 6pm once a month and also 1 full day per week 6pm - 6pm. During these time periods, you could receive call outs. There may also be some pre booked collections based on the client's and your availability. Please be advised that you will need to drive and have your own vehicle and suitable insurance for business use for this role as it will be field based. Please only apply if you are happy with driving as you could be travelling some longer distances to cover a collection if you are the closest person available.

Key Responsibilities:

  • Conduct drug and alcohol sample collections in accordance with industry standards and company protocols.
  • Ensure proper identification, labeling, and handling of samples to maintain chain-of-custody integrity.
  • Adhere strictly to confidentiality and privacy policies while interacting with clients and test subjects.
  • Travel to client sites or testing locations as needed (travel expenses covered, if applicable).
  • Maintain accurate and timely records of sample collection and testing activities.
  • Provide excellent customer service and represent the company professionally at all times.

Skills & Qualifications:

  • Have strong attention to detail and excellent organizational skills.
  • Demonstrate professionalism, discretion, and respect in all interactions.
  • Are comfortable working independently and managing schedules effectively.
  • Hold a valid driver's license, personal vehicle and are willing to travel.
  • [Preferred] Have previous experience in sample collection, healthcare, or a related field.

Pay rates:

  • £22 per 24 hour period standby
  • £14 per hour in hours rate
  • £37.50 per hour out of hours rate

This role will be working on a continuous long-term basis with training fully provided. If you are interested please apply or contact Maisy at Peopleforce Recruitment.

Collections Officer employer: Peopleforce Recruitment Ltd

At Peopleforce Recruitment, we pride ourselves on being an excellent employer by offering flexible working arrangements that cater to your lifestyle while providing comprehensive training for the Collections Officer role. Our supportive work culture fosters professional growth and development, ensuring you have the tools and resources needed to succeed in a rewarding field-based position in Bristol. With competitive pay rates and travel expenses covered, we are committed to creating a meaningful and fulfilling work experience for our employees.
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Contact Detail:

Peopleforce Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Collections Officer

✨Tip Number 1

Make sure to highlight your flexibility in your conversations. Since this role requires a part-time commitment with standby hours, emphasising your availability and willingness to adapt to changing schedules can set you apart from other candidates.

✨Tip Number 2

Familiarise yourself with the protocols and standards for drug and alcohol sample collection. Showing that you understand the importance of maintaining chain-of-custody integrity and confidentiality will demonstrate your professionalism and readiness for the role.

✨Tip Number 3

Since driving is a key part of this job, ensure you have a reliable vehicle and are prepared to discuss your driving experience. Being able to confidently talk about your driving history and any relevant insurance will reassure employers of your capability to fulfil the role's requirements.

✨Tip Number 4

Prepare to showcase your customer service skills during any interviews or discussions. This role involves interacting with clients and test subjects, so being able to convey your ability to handle these interactions professionally will be crucial in landing the job.

We think you need these skills to ace Collections Officer

Attention to Detail
Organisational Skills
Professionalism
Discretion
Customer Service Skills
Time Management
Independent Working
Driving Skills
Knowledge of Chain-of-Custody Procedures
Confidentiality Awareness
Record Keeping
Flexibility
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in sample collection or healthcare. Emphasise your attention to detail and organisational skills, as these are crucial for the Collections Officer position.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention your flexibility with working hours and your willingness to travel, as these are key aspects of the job.

Highlight Driving Experience: Since this role requires driving, be sure to mention your valid driver's licence and your own vehicle. Include any relevant insurance details if applicable, as this will demonstrate your readiness for the field-based nature of the job.

Showcase Customer Service Skills: The role involves interacting with clients and test subjects, so highlight any customer service experience you have. Discuss how you maintain professionalism and confidentiality in your interactions, which is essential for this position.

How to prepare for a job interview at Peopleforce Recruitment Ltd

✨Show Your Flexibility

Since the role requires a flexible schedule, be prepared to discuss your availability during the interview. Highlight any previous experiences where you successfully managed a variable work schedule.

✨Demonstrate Attention to Detail

As a Collections Officer, attention to detail is crucial. Be ready to provide examples of how you've maintained accuracy in past roles, especially in handling sensitive information or samples.

✨Emphasise Professionalism

This job involves interacting with clients and test subjects, so it's important to convey your professionalism. Share instances where you've handled confidential situations with discretion and respect.

✨Discuss Your Driving Experience

Since driving is a key part of this role, make sure to mention your driving experience and any relevant insurance details. If you've travelled for work before, share those experiences to demonstrate your comfort with the travel aspect.

Collections Officer
Peopleforce Recruitment Ltd
Location: Bristol

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