At a Glance
- Tasks: Support users and solve technical issues in a dynamic IT environment.
- Company: Join a motivated team focused on service and innovation.
- Benefits: Up to $3000 salary, mobile allowance, and staff transport provided.
- Other info: Enjoy a 5-day work week with great team collaboration.
- Why this job: Make a real impact by helping others with tech challenges.
- Qualifications: Diploma in IT and 1-3 years of relevant experience required.
The predicted salary is between 3000 - 3000 £ per month.
We are looking for a motivated and service-oriented IT Assistant to join our team. If you enjoy solving technical issues, supporting users, and working in a dynamic IT environment, we would love to hear from you.
Key Responsibilities
- Coordinate with vendors on IT equipment procurement, repair, and maintenance.
- Deploy and configure PCs, including Windows OS and required software installation.
- Respond to IT service requests, diagnose and resolve hardware, software, and basic network issues, and provide user support.
- Assist in troubleshooting and supporting peripheral devices such as converters, switches, printers, POS systems, and related equipment.
- Provide support for basic web-based and in-house applications.
- Update and maintain IT Service Request (ITSR) cases with proper documentation and closure.
- Manage IT inventory, including stock checks, tracking, and asset replenishment.
Requirements
- Diploma in IT or equivalent qualification.
- Minimum 1–3 years of experience in setup, deployment, diagnosis, troubleshooting, and resolution of basic hardware, software, and networking issues.
- Strong experience in Windows and Microsoft environments.
- Administrator-level experience with enterprise business applications (e.g. Microsoft 365).
- Knowledge of IT security fundamentals, including common threats such as malware, phishing, and ransomware.
- Good verbal and written communication skills.
- Positive, proactive, and service-oriented attitude.
- Strong problem-solving and analytical skills.
- Highly motivated and able to work well in a team environment.
Additional Information
- 5-day work week (Monday to Friday)
- Working Hours: 8:00am to 5:15pm OR 8:30am to 5:45pm
- Monthly mobile allowance provided
- Staff transport provided from Tanah Merah MRT station
IT Assistant (Up to $3000) in London employer: PEOPLEFIRST HR CONSULTANCY PTE. LTD.
Contact Detail:
PEOPLEFIRST HR CONSULTANCY PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant (Up to $3000) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring up specific examples of how you've solved problems in the past, especially with Windows and Microsoft environments, to really impress the hiring team.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Stay positive and keep learning! The IT world is always changing, so show that you're eager to grow. Mention any recent courses or certifications you've completed, especially in IT security or troubleshooting, to stand out from the crowd.
We think you need these skills to ace IT Assistant (Up to $3000) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and troubleshooting. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide great user support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PEOPLEFIRST HR CONSULTANCY PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows OS and Microsoft 365. Be ready to discuss your experience with troubleshooting hardware and software issues, as well as any specific examples where you've successfully resolved problems.
✨Show Off Your Service Skills
Since the role is service-oriented, think of times when you've gone above and beyond to help users. Prepare to share anecdotes that highlight your proactive attitude and how you’ve effectively communicated with users to solve their IT issues.
✨Get Familiar with IT Security Basics
Understand common IT security threats like malware and phishing. Be prepared to discuss how you would handle these situations or any experiences you've had in maintaining security protocols in previous roles.
✨Demonstrate Your Team Spirit
This position requires a collaborative mindset, so think about how you've worked well in teams before. Be ready to talk about your experiences in a team environment and how you contribute positively to group dynamics.