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- Tasks: Support users and solve technical issues in a dynamic IT environment.
- Company: Join a motivated team focused on service and innovation.
- Benefits: Up to $3000 salary, mobile allowance, and staff transport provided.
- Other info: Enjoy a 5-day work week with great team collaboration.
- Why this job: Make a real impact by helping others with tech challenges.
- Qualifications: Diploma in IT and 1-3 years of relevant experience required.
The predicted salary is between 30000 - 30000 £ per year.
We are looking for a motivated and service-oriented IT Assistant to join our team. If you enjoy solving technical issues, supporting users, and working in a dynamic IT environment, we would love to hear from you.
Key Responsibilities
- Coordinate with vendors on IT equipment procurement, repair, and maintenance.
- Deploy and configure PCs, including Windows OS and required software installation.
- Respond to IT service requests, diagnose and resolve hardware, software, and basic network issues, and provide user support.
- Assist in troubleshooting and supporting peripheral devices such as converters, switches, printers, POS systems, and related equipment.
- Provide support for basic web-based and in-house applications.
- Update and maintain IT Service Request (ITSR) cases with proper documentation and closure.
- Manage IT inventory, including stock checks, tracking, and asset replenishment.
Requirements
- Diploma in IT or equivalent qualification.
- Minimum 1–3 years of experience in setup, deployment, diagnosis, troubleshooting, and resolution of basic hardware, software, and networking issues.
- Strong experience in Windows and Microsoft environments.
- Administrator-level experience with enterprise business applications (e.g. Microsoft 365).
- Knowledge of IT security fundamentals, including common threats such as malware, phishing, and ransomware.
- Good verbal and written communication skills.
- Positive, proactive, and service-oriented attitude.
- Strong problem-solving and analytical skills.
- Highly motivated and able to work well in a team environment.
Additional Information
- 5-day work week (Monday to Friday)
- Working Hours: 8:00am to 5:15pm OR 8:30am to 5:45pm
- Monthly mobile allowance provided
- Staff transport provided from Tanah Merah MRT station
IT Assistant (Up to $3000) employer: PEOPLEFIRST HR CONSULTANCY PTE. LTD.
Contact Detail:
PEOPLEFIRST HR CONSULTANCY PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant (Up to $3000)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Brush up on troubleshooting techniques and be ready to demonstrate your problem-solving skills. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Assistant (Up to $3000)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Microsoft environments, as well as any relevant IT qualifications. We want to see how your skills match up with what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love a proactive attitude, so let us know how you’ve gone above and beyond to support users.
Keep It Clear and Concise: When writing your cover letter, be straightforward and to the point. We appreciate good communication skills, so make sure your writing is clear and easy to understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your potential future with StudySmarter!
How to prepare for a job interview at PEOPLEFIRST HR CONSULTANCY PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows OS and Microsoft 365. Be ready to discuss your experience with troubleshooting hardware and software issues, as well as any specific examples where you've successfully resolved problems.
✨Show Off Your Service Skills
Since the role is service-oriented, think of times when you've gone above and beyond to help users. Prepare anecdotes that highlight your positive attitude and proactive approach to user support, as this will resonate well with the interviewers.
✨Familiarise Yourself with IT Security Basics
Given the importance of IT security in this role, make sure you can talk about common threats like malware and phishing. Being able to demonstrate your understanding of these issues will show that you're not just technically savvy but also security-conscious.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the tools they use, or how they handle IT service requests. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.