At a Glance
- Tasks: Administer SELT exams, ensuring compliance with regulations and maintaining a secure testing environment.
- Company: Join PeopleCert, a leader in secure English language testing.
- Benefits: Comprehensive training, advanced technology, and competitive salary.
- Other info: Flexible hours and opportunities for professional growth.
- Why this job: Make a difference in candidates' lives while working in a dynamic and supportive environment.
- Qualifications: C2 level English proficiency, strong communication skills, and customer service experience.
The predicted salary is between 34200 - 41800 £ per year.
- We are currently seeking a
- SELT Test Centre Administrator to run Language Cert SELT exams in
Peterborough.
The
SELT Test Centre Administrator holds responsibility for the successful administration of LANGUAGECERT Secure English Language Tests (SELTs) in strict adherence to Home Office – UKVI SELT contract requirements and UK regulatory obligations within the assigned Test Centre.
This role will facilitate and supervise the complete lifecycle of SELT testing sessions, ensuring all activities align with People Cert’s standards, including its standardised systems, procedures, protocols, and expectations for customer experience ("SOPs").
- As a
- SELT Test Centre Administrator
, your tasks will include the following
- Acquiring and maintaining in-depth knowledge of People Cert’s UKVI SELT test delivery requirements and relevant regulatory guidelines.
- Ensuring a safe working environment and proactively addressing any health and safety concerns.
Upholding security protocols to protect the integrity of the testing process and environment.
- Conducting candidate onboarding, which includes welcoming candidates to the Test Centre, performing required security and verification checks upon arrival, and managing the sign-in/out process for the testing room.
- Monitoring candidates via direct observation, CCTV review and by conducting regular walk-throughs during tests to continually maintain a secure testing environment
- Timely documenting of any irregularities, issues or complaints, and overseeing security by ensuring all locks and security systems are appropriately used.
- Enforcing both People Cert and Test Centre rules and regulations to maintain the integrity of the exam process, including ensuring candidates comply with personal belongings and prohibited items policies.
- Operating computer hardware and other equipment essential to the SELT test and Test Centre’s functions.
- Liaising with People Cert’s Customer Service to resolve any candidate booking issues.
- Liaising with People Cert’s representatives, and other relevant stakeholders to ensure compliance with global testing standards.
- Actively participate in People Cert’s quality assurance initiatives and audits, contributing to continuous improvement efforts and other organisational programs aimed at maintaining high standards in service delivery.
- During quiet periods, assisting and supporting People Cert colleagues with on-site activities to promote and improve the delivery of testing.
What we look for
- Flexibility with working hours and willingness to cover shifts as needed.
- Proficiency in English at a C2 level (C2 certification preferred, such as Language Cert C2 LTE or C2 IESOL) or native speakers.
- Advanced computer skills: ECDL Advanced certification is advantageous.
- Strong communication skills with the ability to build trust and uphold strict confidentiality.
- Demonstrated experience in customer service, ideally within the education sector.
- A solid understanding of the importance of maintaining corporate and ethical standards.
What we offer
Comprehensive Training: People Cert will provide you with extensive onboarding and ongoing training to help you succeed in your role
- Advanced Technology: Work with the latest tools and technology to support your success and streamline your work
- Competitive Salary: rewarding compensation that reflects your skills and dedication
SELT Test Centre Administrator - Peterborough employer: PeopleCert
PeopleCert is an exceptional employer that values innovation and collaboration, offering a vibrant work culture in the beautiful city of Athens. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge AI tools in localization. The supportive environment encourages teamwork and creativity, making it a rewarding place for professionals looking to make a meaningful impact in the field of translation and localization.
StudySmarter Expert Advice🤫
We think this is how you could land SELT Test Centre Administrator - Peterborough
✨Dive into Digital Learning Communities
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We think you need these skills to ace SELT Test Centre Administrator - Peterborough
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at PeopleCert, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of PeopleCert and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at PeopleCert
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that PeopleCert might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at PeopleCert.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
