LanguageCert Quality Auditor - England
LanguageCert Quality Auditor - England

LanguageCert Quality Auditor - England

London Freelance 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct audits to ensure compliance with LanguageCert standards and provide guidance to centres.
  • Company: Join PeopleCert, a global leader in professional skills assessment and certification.
  • Benefits: Enjoy competitive pay, a dynamic work environment, and opportunities for personal and professional growth.
  • Why this job: Be part of a diverse team making a real impact in education technology worldwide.
  • Qualifications: Fluent English, quality assurance experience, and strong attention to detail required.
  • Other info: Frequent travel may be needed; background checks are mandatory for SELT roles.

The predicted salary is between 28800 - 43200 £ per year.

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now ! PeopleCert , on behalf of LanguageCert, is seeking Quality Auditors (QAs) on a project basis to ensure that approved centres comply with LanguageCert and regulatory requirements. This role involves conducting external quality assurance audits to assess a centre’s infrastructure, systems, and internal quality assurance arrangements. The QA will verify that processes and practices are effectively implemented and aligned with LanguageCert’s standards. As a Quality Auditor your tasks will include the following: Perform centre audit/monitoring activities with new and existing centres to ensure compliance with LanguageCert’s centre approval criteria and associated policies and procedures. Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and LanguageCert’s qualifications, policies and procedures and regulatory requirements. Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations. Carry out audit activities to verify the compliance of a new examination room/venue according to LanguageCert’s set specifications. Complete accurate centre audit reports/records, written in a clear and constructive manner, returning them to LanguageCert and the centre no later than 5 business days after the audit activity. Inform centres of any identified non-compliance and actions required to remedy. Monitor and follow-up on identified centre non-compliance to ensure appropriate close out of actions required Recommend to the Quality Officer sanctions to be imposed on centres. Undertake investigations regarding alleged malpractice / maladministration as assigned by the Quality Officer. Demonstrate full understanding and implementation of LanguageCert’s systems, process, policies and procedures to ensure compliance with internal Management Systems. Provide any audit clarifications required. Attend training/standardisation events from time-to-time throughout each calendar year. Declare any existing or prior activities which would/may conflict with the role of QA and report, in writing, any conflicts that may, form time-to-time occur. Act as a goodwill ambassador for LanguageCert by the courteous treatment of all customers, ensuring at all times that the professionalism of the company is upheld. Maintain own Health & Safety and that of LanguageCert staff and candidates in accordance with the company’s Health & Safety requirements. What We Look For: Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus. Relevant quality assurance experience in the context of training and/or examination. Familiarity with equal opportunities and anti-discriminatory practices. Availability on demand, at short notice from time-to-time; frequent travelling may be required. Efficient completion of administrative duties, including completion of reports in a timely manner. Representation of LanguageCert in a firm, but professional and polite manner. Ability to communicate and nurture and develop, effective professional working relationships. Ability to meet deadlines and keep to schedules. Punctuality and reliability, maintaining high levels of integrity at all times. Exceptional attention to detail. What we offer: Competitive remuneration package Work in an international, dynamic and fun atmosphere Huge learning experience in using best practices and global environment Constant personal and professional development About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality. #J-18808-Ljbffr

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Contact Detail:

PeopleCert Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land LanguageCert Quality Auditor - England

✨Tip Number 1

Familiarise yourself with LanguageCert's standards and policies. Understanding their specific requirements will not only help you during the interview but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former Quality Auditors in the education technology sector. They can provide valuable insights into the role and may even refer you, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare for potential scenario-based questions that assess your problem-solving skills and attention to detail. Think of examples from your past experience where you've successfully handled compliance issues or audits.

✨Tip Number 4

Showcase your ability to communicate effectively and build professional relationships. During any interactions, emphasise your interpersonal skills, as this is crucial for a role that involves advising and supporting centres.

We think you need these skills to ace LanguageCert Quality Auditor - England

Exceptional command of the English language (C2 level certification preferred)
Quality assurance experience in training and/or examination contexts
Familiarity with equal opportunities and anti-discriminatory practices
Strong attention to detail
Ability to complete reports in a timely manner
Effective communication skills
Ability to develop professional working relationships
Time management and ability to meet deadlines
Punctuality and reliability
Integrity and professionalism
Experience in conducting audits
Knowledge of regulatory requirements in education
Adaptability to travel on short notice
Health and Safety awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance and any certifications you hold, such as LanguageCert C2 LTE or C2 IESOL. Emphasise your command of the English language and any previous roles that involved compliance or auditing.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to conduct audits and provide constructive feedback. Show how your values align with LanguageCert's core principles of quality, innovation, passion, and integrity.

Highlight Relevant Skills: Clearly outline your skills that are pertinent to the role, such as attention to detail, ability to meet deadlines, and effective communication. Provide examples of how you've successfully managed similar responsibilities in past positions.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Quality Auditor.

How to prepare for a job interview at PeopleCert

✨Showcase Your Language Skills

As a Quality Auditor, exceptional command of the English language is crucial. Be prepared to demonstrate your fluency during the interview by engaging in clear and articulate conversation. Consider discussing your relevant certifications, such as LanguageCert C2 LTE or C2 IESOL, to highlight your qualifications.

✨Understand Quality Assurance Processes

Familiarise yourself with quality assurance practices, especially in the context of training and examinations. Be ready to discuss your previous experience in this area and how it aligns with LanguageCert's standards. This will show that you understand the role and can contribute effectively from day one.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle non-compliance situations. Think of examples from your past experiences where you successfully navigated similar challenges, demonstrating your attention to detail and integrity.

✨Emphasise Professionalism and Communication

As a representative of LanguageCert, professionalism is key. Prepare to discuss how you would maintain a courteous and professional demeanour while interacting with centres. Highlight your ability to build effective working relationships and communicate clearly, as these are essential for the role.

LanguageCert Quality Auditor - England
PeopleCert
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