At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Vantage, a contemporary hotel near iconic London landmarks.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and grow your career in hospitality.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tronc
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
What you’ll be doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. But it’s more than just that—you’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Vantage employer: Peoplebank
The Vantage offers a vibrant and inclusive work environment where team members are empowered to grow and develop their skills in the hospitality industry. With a strong commitment to employee well-being, our comprehensive benefits package includes flexible working hours, career development opportunities through our award-winning Academy, and a supportive culture that celebrates achievements and fosters community engagement. Located near iconic landmarks like Tower Bridge, working here means being part of a dynamic team dedicated to creating extraordinary guest experiences while enjoying a range of perks and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Vantage
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Vantage and soak in the atmosphere. Familiarising yourself with the hotel’s vibe will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all day, think of some scenarios where you can showcase your ability to build relationships. Maybe role-play with a friend to get comfortable with the idea of personalising guest experiences.
✨Tip Number 3
Show off your flexibility! Highlight any past experiences where you've adapted to different roles or tasks. This will demonstrate your willingness to multiskill and grow within the team, which is a big plus for us at StudySmarter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our dynamic team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Waiting Staff - The Vantage
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable:Use a friendly tone in your application. Remember, this role is all about guest interaction, so showing your approachable nature right from the start can make a great impression on us.
Highlight Your Attention to Detail:Make sure to mention any experiences where your keen eye for detail made a difference. Whether it’s in previous jobs or personal projects, we love to see how you ensure everything is just right for guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Peoplebank
✨Know the Venue
Before your interview, take some time to research The Vantage and its offerings. Familiarise yourself with their menu, services, and the overall atmosphere of the hotel. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Your Passion for Service
During the interview, express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond for a guest. This will demonstrate your commitment to creating extraordinary guest experiences.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to collaborate in a fast-paced environment. Discuss any previous team experiences and how you contributed to achieving common goals, showcasing your adaptability and teamwork spirit.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the training opportunities available or how the hotel supports career development. This shows that you’re serious about your growth and genuinely interested in being part of their team.
