At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Luxury 4-star hotel in the heart of London with a vibrant atmosphere.
- Benefits: Earn £13/hour plus tips, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with career development opportunities and wellness support.
- Why this job: Join a dynamic team and develop your hospitality skills while making guests smile.
- Qualifications: Passion for service, teamwork, and a desire to grow in hospitality.
The predicted salary is between 13 - 13 £ per hour.
Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tips
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
What you’ll be doing:
- As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables.
- You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalise their experiences and foster loyalty.
- A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
- You’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career.
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor.
- Empathy and the ability to build meaningful relationships with guests and team members.
- Precision and a keen eye for detail to ensure a flawless guest experience.
- A demonstrated desire to pursue a career in hospitality.
- Ability to work effectively as part of a team in a fast‑paced environment.
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
- Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes.
- Support at every step of your journey so that you can take care of our guests.
- Career Development & Growth: Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest‑Free Loans – Season ticket loans to make commuting easier.
Mental & Physical Well‑being:
- On‑Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
Recognition & Community:
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Soak employer: Peoplebank
Peoplebank is an excellent employer that values teamwork and flexibility, making it an ideal place for those looking to thrive in a supportive kitchen environment. With competitive pay and the opportunity to contribute to memorable guest experiences, employees can enjoy a positive work culture that encourages personal growth and development. Located in Greater London, this role offers the chance to be part of a dynamic team dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Soak
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Peoplebank. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Peoplebank
Don't be shy about reaching out to Peoplebank directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiting Staff - The Soak
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Peoplebank and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Peoplebank
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
