At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Luxury 4-star hotel in the heart of London with a vibrant atmosphere.
- Benefits: Earn £13/hour plus tips, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with career development opportunities and wellness support.
- Why this job: Join a dynamic team and develop your hospitality skills while making guests smile.
- Qualifications: Passion for service, teamwork, and a desire to grow in hospitality.
The predicted salary is between 13 - 13 £ per hour.
Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tips
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
What you’ll be doing:
- As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables.
- You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalise their experiences and foster loyalty.
- A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
- You’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career.
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor.
- Empathy and the ability to build meaningful relationships with guests and team members.
- Precision and a keen eye for detail to ensure a flawless guest experience.
- A demonstrated desire to pursue a career in hospitality.
- Ability to work effectively as part of a team in a fast‑paced environment.
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
- Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes.
- Support at every step of your journey so that you can take care of our guests.
- Career Development & Growth: Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest‑Free Loans – Season ticket loans to make commuting easier.
Mental & Physical Well‑being:
- On‑Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
Recognition & Community:
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Soak employer: Peoplebank
The Clermont Victoria is an exceptional employer, offering a vibrant work culture in a beautifully transformed luxury hotel located in the heart of London. With a strong commitment to employee growth through tailored career pathways and a comprehensive support system for mental and physical well-being, team members can thrive both personally and professionally. Enjoy competitive pay, flexible working arrangements, and a range of benefits including discounts, recognition programmes, and opportunities for community engagement, making it a rewarding place to build your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Soak
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Soak and its offerings. When you walk in for your interview, you’ll impress them by showing genuine interest in their menu and services.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, think of a few scenarios where you can showcase your ability to connect with customers. A friendly chat can go a long way!
✨Tip Number 3
Show off your flexibility! Highlight any experience you have working in different roles or departments. This will demonstrate that you’re adaptable and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team culture right there.
We think you need these skills to ace Waiting Staff - The Soak
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and creating memorable experiences for guests.
Be Personal:Don’t just list your skills—share a story or two about your experiences in customer service. We love hearing how you've connected with guests in the past and how you’ve made their day a little brighter!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Waiting Staff at The Soak. Highlight any relevant experience and skills that align with what we’re looking for, like teamwork and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Peoplebank
✨Know the Venue
Before your interview, take some time to research The Clermont Victoria. Familiarise yourself with its history, recent transformations, and what makes it a luxury venue. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Service Skills
As a Food and Beverage Team Member, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your attention to detail and how you’ve built relationships with customers to enhance their experience.
✨Demonstrate Flexibility
The job requires adaptability across different departments. Be ready to discuss times when you successfully handled multiple tasks or roles. This will illustrate your willingness to learn and grow within the hotel, which is something they value highly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support career development. This shows that you’re not just interested in the job, but also in being part of their community.
