At a Glance
- Tasks: Serve breakfast, take orders, and create memorable guest experiences.
- Company: The Cumberland, a vibrant music-themed hotel in central London.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a fun team and make mornings special for guests!
- Qualifications: Passion for hospitality and a friendly attitude are key.
The predicted salary is between 13 - 13 £ per hour.
The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all‑modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.
As a Food and Beverage Team Member focusing on breakfast, you’ll play a vital role in delivering outstanding service. You’ll be responsible for serving food and drinks, taking orders, and clearing tables, but your role goes beyond that. You’ll have the opportunity to engage with our guests, get to know them personally, and take proactive steps to personalize their breakfast experience and build loyalty. A genuine passion for quality service is essential to excel in this role, and your attention to detail will be crucial in ensuring that every guest leaves feeling satisfied and refreshed. This position will also involve multiskilling, giving you the chance to work across different departments as needed, allowing for adaptability and growth within our hotel environment.
We’re looking for dedicated individuals who embody our values and are ready to make a positive impact. Key qualities include:
- A strong commitment to delivering the highest levels of service, with a desire to learn, work hard, and progress in your career
- Comfort in a front‑line role, naturally engaging with guests and creating a welcoming atmosphere
- Empathy and the ability to build meaningful relationships with guests and fellow team members
- Precision and a keen eye for detail, ensuring a flawless breakfast experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast‑paced environment
If you’re ready to be part of a dedicated team committed to crafting extraordinary breakfast experiences, we’d love to hear from you.
As well as all the things you've expected from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest‑Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well‑being - We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff- Breakfast employer: Peoplebank
The Cumberland is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration in the heart of London. With a strong commitment to employee growth through our award-winning Academy, we provide tailored career pathways and a range of benefits including flexible payment options, wellness support, and recognition programmes. Join us to be part of a dedicated team that values your contributions and fosters a welcoming environment for all.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff- Breakfast
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Peoplebank and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Waiting Staff- Breakfast
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Peoplebank that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Peoplebank.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Peoplebank get a sense of who you are beyond your experience!
How to prepare for a job interview at Peoplebank
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Peoplebank and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
