At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Royal Horseguards, a stunning 5-star hotel in London.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with opportunities for recognition and community involvement.
- Why this job: Join a dynamic team and grow your career in hospitality.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
- Great staff areas to recharge in
- Wholesome meals on duty
- Pension and healthcare schemes
- Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing – Access to your earned salary before payday, discounts on retailers, dining, hotel stays, and more.
- Mental & Physical Well-being - On-Site Mental Health First Aiders, 24/7 Employee Assistance Line, Be Well Platform, Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – Monthly, quarterly, and annual recognition, social and seasonal events, paid volunteering days.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff employer: Peoplebank
The Royal Horseguards is an exceptional employer, offering a vibrant work culture where every team member is valued and supported in their career journey. With a commitment to employee well-being, comprehensive benefits including flexible pay options, and opportunities for personal and professional growth through our award-winning Academy, we ensure that our staff thrive in a dynamic environment. Join us in creating extraordinary guest experiences while enjoying a range of perks and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Royal Horseguards and soak in the atmosphere. Familiarising yourself with the hotel will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to their team.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Team Member, you'll be interacting with guests all day. Try role-playing with friends or family to sharpen your communication skills and show off your approachable demeanour during the interview.
✨Tip Number 3
Show your passion for hospitality! When chatting with the hiring team, share your experiences and what excites you about working in this industry. Let them see your genuine enthusiasm for creating extraordinary guest experiences.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our dynamic team. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring managers. Plus, it shows you're keen on being part of our community!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable:Use a friendly tone in your application. We’re looking for team members who can connect with guests, so don’t be afraid to show your personality and how you’d build relationships with our visitors.
Highlight Your Attention to Detail:Make sure to mention any experiences where your keen eye for detail made a difference. Whether it’s in previous jobs or personal projects, we love to see how you ensure everything is just right for our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to explore more about what we offer at The Royal Horseguards!
How to prepare for a job interview at Peoplebank
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your People Skills
As a Food and Beverage Team Member, you'll be interacting with guests constantly. During the interview, share specific examples of how you've built relationships with customers in the past. Highlight your empathy and ability to create memorable experiences.
✨Demonstrate Attention to Detail
Attention to detail is crucial in hospitality. Prepare to discuss situations where your keen eye for detail made a difference, whether it was in service quality or maintaining a clean environment. This will reinforce your fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or opportunities for career development. This shows that you're not just interested in the job, but also in growing within the company, which aligns perfectly with their commitment to employee development.
