At a Glance
- Tasks: Support learning and development strategies in a fast-paced hospitality environment.
- Company: Clermont Hotel Group, dedicated to extraordinary hospitality and people development.
- Benefits: Career growth, financial wellbeing, discounts, and wellness support.
- Other info: Inclusive workplace with opportunities for recognition and community engagement.
- Why this job: Make a real impact by helping others reach their potential.
- Qualifications: Passion for people development, strong organisational skills, and previous experience in L&D or HR.
The predicted salary is between 25000 - 30000 £ per year.
At Clermont Hotel Group, we believe extraordinary hospitality starts with extraordinary people. Creating opportunities for our teams to learn, grow and develop is a huge part of who we are - and our Talent Development team plays a key role in making that happen every day. We’re now looking for a Talent Development Advisor to support the delivery of our learning and development strategy across the business. This is an exciting opportunity for someone who is organised, creative and passionate about helping people reach their potential within a fast-paced hospitality environment.
Working closely with colleagues across our hotels and central teams, you’ll help ensure our people have access to engaging learning experiences, effective systems and the support they need to succeed.
What you’ll be doing
- The Academy
- Support the day-to-day management of The Academy, including course scheduling, facilitator coordination, stock management and venue upkeep.
- Support managers to ensure all new starters complete structured onboarding within required timeframes.
- Assist with the delivery of Company and Brand Welcome Days and other development workshops.
- Create engaging learning resources including guides, training aids, eLearning content and ‘how-to’ videos.
- Support the management of the Apprenticeship Academy, including enrolment, learner support and funding monitoring.
- Learning Management System (Flow)
- Maintain and update the Learning Management System to ensure content remains accurate and accessible.
- Monitor compliance scores and support stakeholders to ensure mandatory learning is completed.
- Maintain the online training calendar in line with annual learning plans.
- Record training attendance and upload external training certifications.
- Support the creation and curation of online learning content and collections.
- Coordinate external training opportunities with department leaders and suppliers.
- Administration & Team Support
- Provide a professional, efficient and people-focused support service across all Talent Development activities.
- Manage the Academy inbox and CMS, responding to queries within agreed service levels.
- Produce accurate reports and maintain training records.
- Support general administration for the Talent Development team, including invoice processing.
- Assist with wider HR and Talent Development initiatives as required.
What you’ll bring
- We’re looking for someone who is passionate about people development and enjoys working in a fast-moving, collaborative environment.
- Strong organisational skills and excellent attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work to deadlines.
- Strong Microsoft Office skills including Word, Excel and PowerPoint.
- A proactive and positive approach with strong customer focus.
- Previous experience in a Learning & Development, HR or training role.
- Experience using a Learning Management System (LMS).
- Experience with Canva, Articulate or other design/eLearning tools.
- Previous hospitality experience.
- Creative and solutions-focused.
- Self-motivated with the ability to work independently and as part of a team.
- Passionate about helping others learn and grow.
What you’ll get in return
- As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it; Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you; Refer a Friend – Earn up to £1000 when friends join our team; Interest-Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders; 24/7 Employee Assistance Line – Free, confidential advice; Be Well Platform – Our Online fitness and wellness resources; Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition; Social & Seasonal Events – Fun, inclusive celebrations; People Council – A platform for every voice; Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Talent Development Advisor employer: Peoplebank
At Clermont Hotel Group, we pride ourselves on fostering a vibrant work culture that prioritises personal and professional growth. As a Talent Development Advisor, you'll be part of a dynamic team dedicated to creating engaging learning experiences, while enjoying comprehensive benefits such as career development opportunities, financial wellbeing support, and a commitment to mental and physical health. Our inclusive environment and recognition programmes ensure that every team member feels valued and empowered to reach their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Development Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working at Clermont Hotel Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your creativity! When you get the chance to present yourself, think outside the box. Use engaging visuals or even a short video to showcase your passion for talent development and how you can contribute to the team.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Familiarise yourself with Clermont's learning and development strategies. Bring ideas on how you can enhance their Academy and make a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clermont family and ready to dive into the exciting world of hospitality.
We think you need these skills to ace Talent Development Advisor
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for people development shine through in your application. We want to see how passionate you are about helping others grow and succeed in their careers, especially in a fast-paced hospitality environment.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in Learning & Development or HR. We love seeing how your skills align with our needs, so don’t hold back on showcasing your organisational and communication prowess!
Be Creative:Since the role involves creating engaging learning resources, feel free to show off your creative side! Whether it’s through your CV design or the way you present your experiences, we appreciate a bit of flair that reflects your personality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Peoplebank
✨Know the Academy Inside Out
Before your interview, make sure you understand how The Academy operates at Clermont Hotel Group. Familiarise yourself with their course scheduling, onboarding processes, and the types of learning resources they offer. This will show your genuine interest in the role and help you discuss how you can contribute to their learning and development strategy.
✨Showcase Your Organisational Skills
As a Talent Development Advisor, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple priorities or streamlined processes. This will demonstrate your ability to handle the fast-paced environment they mentioned in the job description.
✨Communicate Effectively
Excellent written and verbal communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a short presentation on a relevant topic to showcase your communication prowess during the interview.
✨Be Creative and Solutions-Focused
Clermont Hotel Group is looking for someone who is creative and solutions-focused. Think of innovative ideas for engaging learning resources or training aids that you could propose during the interview. This will highlight your proactive approach and passion for helping others learn and grow.
