At a Glance
- Tasks: Manage the corporate RFP process and ensure data accuracy for sales success.
- Company: Clermont Hotel Group, a leader in hospitality with a focus on people and guest experience.
- Benefits: Competitive salary, career development, wellness support, and discounts on various services.
- Other info: Inclusive workplace with opportunities for growth and community engagement.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Strong analytical skills, excellent communication, and experience with data management tools.
The predicted salary is between 35000 - 45000 € per year.
Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest‑centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine.
At Clermont Hotel Group, we believe that behind every great guest experience is great data, smart decisions and an extraordinary team making it all happen. We’re now looking for a Sales Data Manager to play a pivotal role in supporting our commercial success - leading the delivery of our corporate RFP process and ensuring the accuracy, integrity and performance of our sales data across the business. This is a brilliant opportunity for someone who thrives on detail, enjoys working across teams, and can balance analytical thinking with strong relationships to drive real business impact.
What you’ll be doing
As Sales Data Manager, you’ll take ownership of the end-to-end RFP process, supporting the contracting of over 2,000 corporate clients and contributing to significant room revenue across the group. You’ll lead the RFP Administration team, working closely with the Sales Analytics & Support Manager to ensure that systems, processes and data are aligned, accurate and continuously improving.
- RFP Management & Delivery
- Manage and coordinate the corporate RFP process across all systems and channels
- Oversee the RFP inbox, responding to queries and managing requests efficiently
- Support the administration of RFPs using Salesforce (SFDC) and Cvent (Lanyon)
- Build RFPs, set up rate plans and manage user access within systems
- Rate Loading & Distribution
- Ensure all agreed rates are loaded accurately and within SLA across Opera and iHotelier
- Monitor and distribute rates across relevant channels and platforms
- Maintain consistency and accuracy across all systems
- Data Integrity & Auditing
- Lead ongoing audits across RFP tools, Salesforce, Opera and iHotelier
- Identify and resolve errors, inconsistencies and opportunities within data sets
- Oversee the creation and maintenance of company, agent and source profiles
- Support hotels in maintaining strong data standards and processes
- Systems, Reporting & Projects
- Support reporting development and system enhancements
- Assist with system implementations and wider commercial projects
- Build and maintain menus and M&E packages within Opera
- Continuously look for ways to improve processes and efficiency
- Act as a key link between central teams and hotel sales teams
- Confidently challenge inefficiencies and improve ways of working
- Build strong, positive relationships across all levels of the business
- Deputise for the Sales Analytics & Support Manager when required
What you’ll bring
We’re looking for someone who combines analytical precision with strong interpersonal skills - someone who can influence, challenge and support in equal measure.
- Highly organised, efficient and detail‑oriented
- Strong analytical skills with the ability to interpret and improve large data sets
- Excellent communication skills with the ability to build trust across teams
- Resilient, proactive and solution‑focused
- Confident working independently and managing multiple priorities
- Strong working knowledge of Microsoft Excel and other office tools
- Experience with Opera, Salesforce (SFDC) and/or iHotelier
- Knowledge of RFP tools such as Cvent (Lanyon)
- Experience within hospitality, travel or a commercial data environment
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising and rewarding a job well done.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest‑Free Loans – Season ticket loans to make commuting easier
- Mental & Physical Well‑being - We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Sales Data Manager employer: Peoplebank
Clermont Hotel Group is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where every team member can thrive. With a commitment to career development through our award-winning Academy, comprehensive financial wellbeing initiatives, and a focus on mental and physical health, we ensure that our staff are well-equipped to deliver extraordinary guest experiences. Located in a vibrant hospitality environment, we celebrate diversity and inclusivity, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Data Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Clermont Hotel Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Clermont Hotel Group’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in being part of their extraordinary team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your analytical skills and experience align with the Sales Data Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Data Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Data Manager role. Highlight your experience with data management, RFP processes, and any relevant tools like Salesforce or Cvent. We want to see how your skills align with what we’re looking for!
Show Off Your Analytical Skills:Since this role is all about data, don’t shy away from showcasing your analytical prowess. Include examples of how you've interpreted large data sets or improved processes in previous roles. We love a detail-oriented candidate!
Communicate Clearly:Your written communication should be clear and concise. Use straightforward language and avoid jargon unless it’s relevant to the role. Remember, we value strong interpersonal skills, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Peoplebank
✨Know Your Data
As a Sales Data Manager, you'll be dealing with a lot of data. Brush up on your analytical skills and be prepared to discuss how you've used data to drive decisions in the past. Familiarise yourself with tools like Salesforce and Cvent, as well as any relevant metrics that could impact the role.
✨Showcase Your Communication Skills
This role requires strong interpersonal skills, so be ready to demonstrate how you build relationships across teams. Think of examples where you've successfully collaborated with others or resolved conflicts. Highlighting your ability to communicate effectively will set you apart.
✨Prepare for RFP Scenarios
Since you'll be managing the RFP process, it’s crucial to understand what that entails. Prepare for questions about how you would handle specific RFP scenarios, including managing queries and ensuring data accuracy. Showing that you can think on your feet will impress the interviewers.
✨Emphasise Your Organisational Skills
Being detail-oriented and organised is key for this position. Be ready to share examples of how you've managed multiple priorities in the past. Discuss any systems or processes you've implemented to improve efficiency, as this will demonstrate your proactive approach to work.
