At a Glance
- Tasks: Keep our stunning hotel running smoothly with hands-on maintenance and repairs.
- Company: Join the vibrant team at The Tower Hotel, a 4-star deluxe hotel.
- Benefits: Earn £16.91 per hour, enjoy great perks, and access career development.
- Other info: Inclusive workplace with opportunities for growth and community involvement.
- Why this job: Make a real impact on guest experiences while working in a beautiful setting.
- Qualifications: Practical maintenance skills and a passion for guest satisfaction are key.
The predicted salary is between 16 - 17 £ per hour.
The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
As a Maintenance Team Member, you’ll be at the heart of keeping our beautiful hotel running smoothly. From fixing minor issues to ensuring key equipment and spaces are guest-ready, you’ll play a vital role in creating a safe, comfortable, and extraordinary experience for everyone who visits. Working closely with the Maintenance Team Leader, you’ll tackle daily challenges with a proactive and hands-on approach, keeping the hotel in top condition. Whether it’s routine maintenance or responding to an urgent repair, your work will make a real difference.
- Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well-maintained.
- Resolving maintenance requests quickly to minimize disruption to guest experiences.
- Conducting routine inspections to keep everything safe, efficient, and compliant.
- Supporting larger projects and refurbishments as part of a dynamic team.
- Maintaining tools and equipment to the highest standard.
What you’ll bring:
- A keen eye for detail and pride in delivering high-quality work.
- Practical maintenance skills and the ability to solve problems efficiently.
- A genuine passion for creating a positive guest experience.
- Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
- A strong commitment to safety and compliance.
What you’ll get in return:
- Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes.
- Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing – Access to your earned salary before payday, discounts on retailers, dining, hotel stays, and more.
- Mental & Physical Well-being - On-site Mental Health First Aiders, 24/7 Employee Assistance Line, Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – Monthly, quarterly, and annual recognition, social and seasonal events, paid volunteering days.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Maintenance Team Member - Nights (9 months FTC) employer: Peoplebank
The Tower Hotel is an exceptional employer, offering a vibrant work culture in a stunning location near iconic landmarks like Tower Bridge and The Tower of London. With a strong commitment to employee growth through tailored career pathways, comprehensive well-being support, and a focus on recognition and community, we ensure that our Maintenance Team Members thrive both personally and professionally while contributing to an extraordinary guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team Member - Nights (9 months FTC)
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area or check out their website. Familiarising yourself with the hotel's vibe and values will help you connect better during the chat.
✨Tip Number 2
Show off your hands-on skills! When you're chatting with the team, share specific examples of how you've tackled maintenance issues in the past. This will show them you're ready to jump in and make a difference.
✨Tip Number 3
Be proactive! If you notice something that could be improved or fixed during your visit, mention it. This shows you're already thinking like a Maintenance Team Member and are keen to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting your journey, so don’t hesitate to reach out if you have any questions along the way.
We think you need these skills to ace Maintenance Team Member - Nights (9 months FTC)
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your genuine enthusiasm for the role. Share why you’re excited about being a Maintenance Team Member and how you can contribute to creating a fantastic guest experience.
Highlight Relevant Skills:Make sure to showcase any practical maintenance skills or experiences you have, even if they’re from different roles. We love seeing how your unique background can bring value to our team!
Be Detail-Oriented:Just like in maintenance, attention to detail is key in your application. Double-check for typos and ensure your application is clear and well-structured. This reflects the quality of work we expect!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Peoplebank
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common issues in hotel maintenance and think about how you would tackle them. This will show that you're proactive and ready to jump in.
✨Show Your Passion for Guest Experience
During the interview, highlight your commitment to creating a positive guest experience. Share examples of how you've gone above and beyond in previous roles or how you would approach a situation to ensure guests have a comfortable stay.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss specific maintenance scenarios and how you would handle them. Think about times when you've resolved issues quickly and efficiently, as this is key for the role.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how they support staff development. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.
