At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Vantage, a contemporary hotel near iconic London landmarks.
- Benefits: Earn £13/hour plus tips, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with career development opportunities and wellness support.
- Why this job: Join a dynamic team and develop your hospitality skills in a vibrant environment.
- Qualifications: Passion for service, teamwork, and a desire to grow in hospitality.
The predicted salary is between 13 - 13 £ per hour.
Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tronc
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
What you’ll be doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. But it’s more than just that—you’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Vantage in London employer: Peoplebank
The Vantage offers a vibrant and inclusive work environment where every team member is valued and supported in their career journey. With a strong focus on employee well-being, development opportunities through our award-winning Academy, and a commitment to recognising hard work, we ensure that our staff thrive both personally and professionally. Located near iconic landmarks, our hotel provides a unique setting for those passionate about delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Vantage in London
✨Tip Number 1
Get to know the hotel! Research The Vantage and its unique offerings. This way, when you walk in for your interview, you can chat about what excites you about their service and how you can contribute to that amazing guest experience.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all day, think of some scenarios where you can showcase your ability to build relationships. Maybe role-play with a friend or family member to get comfortable with those conversations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you show up for your interview. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and discuss how you can fit into our dynamic team at The Vantage.
We think you need these skills to ace Waiting Staff - The Vantage in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable:Use a friendly tone in your application. Remember, we’re looking for someone who can build meaningful relationships with guests, so show us your approachable side right from the start!
Highlight Your Attention to Detail:Make sure to mention any experiences where your keen eye for detail made a difference. We value precision, and it’s a great way to demonstrate how you can contribute to a flawless guest experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Peoplebank
✨Know the Hotel Inside Out
Before your interview, take some time to research The Vantage and its offerings. Familiarise yourself with their services, the dining options, and the unique features of the hotel. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Food and Beverage Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve successfully built relationships or provided exceptional service. This will demonstrate your empathy and commitment to creating memorable guest experiences.
✨Emphasise Your Attention to Detail
In hospitality, the little things matter. Be ready to discuss how you ensure precision in your work, whether it’s taking orders accurately or maintaining cleanliness. Highlighting your keen eye for detail will reassure the interviewers that you can contribute to a flawless guest experience.
✨Express Your Desire to Learn and Grow
The Vantage values career development, so make sure to convey your eagerness to learn and progress within the hospitality industry. Share your aspirations and how you see yourself evolving in a flexible role, which will align with their commitment to supporting your journey.
