At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Luxury 4-star hotel in the heart of London with a vibrant atmosphere.
- Benefits: Earn £13/hour plus tips, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with career development opportunities and wellness support.
- Why this job: Join a dynamic team and develop your hospitality skills while making guests smile.
- Qualifications: Passion for service, teamwork, and a desire to grow in hospitality.
The predicted salary is between 13 - 13 £ per hour.
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalise their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast‑paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. Our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us.
Career Development & Growth:
We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing:
You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest‑Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well‑being:
We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community:
We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Soak in London employer: Peoplebank
The Clermont Victoria is an exceptional employer, offering a vibrant work culture in a beautifully transformed luxury hotel located in the heart of London. With a strong commitment to employee growth through tailored career pathways and a comprehensive support system for mental and physical well-being, team members can thrive both personally and professionally. Enjoy competitive pay, flexible working hours, and a range of benefits including discounts, wellness resources, and recognition programs that celebrate your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Soak in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Clermont Victoria and familiarise yourself with its vibe. This will help you connect better during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all the time, think of some scenarios where you can showcase your ability to build relationships. Maybe role-play with a friend to get comfortable with the idea of personalising guest experiences.
✨Tip Number 3
Show off your flexibility! Highlight any past experiences where you've adapted to different roles or tasks. This is key for a position like this, where you might be working across various departments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our dynamic team at The Soak. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Waiting Staff - The Soak in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable:Use a friendly tone in your application. Remember, we’re looking for someone who can build meaningful relationships with guests, so show us your approachable side right from the start!
Highlight Your Attention to Detail:Make sure to mention any experiences where your keen eye for detail made a difference. We love candidates who understand that little things can lead to a flawless guest experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at The Soak.
How to prepare for a job interview at Peoplebank
✨Know the Venue
Before your interview, take some time to research The Clermont Victoria. Familiarise yourself with its history, recent transformations, and what makes it a luxury hotel. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Service Skills
As a potential Food and Beverage Team Member, it's crucial to demonstrate your passion for quality service. Prepare examples from your past experiences where you went above and beyond for guests. This will highlight your commitment to delivering exceptional service.
✨Emphasise Teamwork
In a fast-paced environment like a hotel, teamwork is key. Be ready to discuss how you've successfully worked as part of a team in previous roles. Share specific instances where collaboration led to a positive outcome, showcasing your ability to adapt and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the hotel supports career development. This not only shows your enthusiasm for the role but also your desire to grow within the company.
