Premium Cocktail & Guest Experience Specialist in London

Premium Cocktail & Guest Experience Specialist in London

London Full-Time 30000 - 31000 £ / year (est.) No working from home possible
Peoplebank

At a Glance

  • Tasks: Serve delicious food and drinks while creating unforgettable guest experiences.
  • Company: Join the prestigious Royal Horseguards hotel in London.
  • Benefits: Earn £14.88 per hour, enjoy flexible hours, and access great perks.
  • Other info: Opportunities for career development and mental health support.
  • Why this job: Be part of a dedicated team making a real difference in guest satisfaction.
  • Qualifications: Attention to detail and a passion for excellent service.

The predicted salary is between 30000 - 31000 £ per year.

Peoplebank is seeking a Food and Beverage Team Member at The Royal Horseguards hotel in London. You’ll engage with guests directly, serving food and drinks while ensuring excellent customer experiences.

Ideal candidates should embody attention to detail and a commitment to service. The position offers flexibility, competitive pay of £14.88 per hour, and various benefits including career development programs, mental health support, and numerous employee perks.

Join our dedicated team and make a difference to guest satisfaction.

Premium Cocktail & Guest Experience Specialist in London employer: Peoplebank

At The Royal Horseguards hotel, we pride ourselves on fostering a vibrant work culture that values each team member's contribution to creating unforgettable guest experiences. With competitive pay, flexible working hours, and a strong emphasis on career development and mental health support, we empower our employees to thrive both personally and professionally in the heart of London. Join us and be part of a dedicated team where your passion for service can truly shine.

Peoplebank

Contact Details:

Peoplebank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Premium Cocktail & Guest Experience Specialist in London

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on The Royal Horseguards hotel. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your people skills! As a Premium Cocktail & Guest Experience Specialist, you'll be engaging with guests all the time. Role-play with a friend or family member to get comfortable with serving drinks and handling customer queries. The more relaxed you are, the better your interactions will be!

Tip Number 3

Show off your attention to detail! During your interview, share examples of how you've gone above and beyond in previous roles. Whether it’s remembering a regular customer's favourite drink or ensuring every plate is perfectly presented, these little details can make a big difference in guest satisfaction.

Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, you’ll have access to all the latest job openings and updates!

We think you need these skills to ace Premium Cocktail & Guest Experience Specialist in London

Customer Service
Attention to Detail
Food and Beverage Knowledge
Communication Skills
Flexibility
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent customer experiences shine through. We want to see how much you care about making guests feel special and valued!

Highlight Relevant Experience:Make sure to mention any previous roles in food and beverage or customer service. We love seeing how your past experiences can contribute to our team at The Royal Horseguards hotel.

Be Detail-Oriented:Attention to detail is key in this role. Use your application to demonstrate how you've gone the extra mile in previous jobs, whether it’s perfecting a cocktail or ensuring a guest's needs are met.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Peoplebank

Know Your Menu

Familiarise yourself with the food and drink offerings at The Royal Horseguards. Being able to discuss the menu confidently will show your passion for the role and impress the interviewers.

Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure guest satisfaction, as this is key for the role.

Dress to Impress

Make sure to dress smartly for the interview. A polished appearance reflects your commitment to professionalism and attention to detail, which are crucial in the hospitality industry.

Ask Thoughtful Questions

Prepare a few questions to ask the interviewer about the team culture or career development opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.