Guest Experience Specialist – Flexible Hours & Growth in London

Guest Experience Specialist – Flexible Hours & Growth in London

London Part-Time 28000 - 28000 £ / year (est.) No working from home possible
Peoplebank

At a Glance

  • Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
  • Company: The Tower Hotel, a contemporary hotel with stunning views in Greater London.
  • Benefits: Earn £13.50 per hour plus commissions, with flexible hours and growth opportunities.
  • Why this job: Join a dedicated team and make guests feel at home while developing your skills.
  • Qualifications: A friendly attitude and passion for guest service are essential.

The predicted salary is between 28000 - 28000 £ per year.

Peoplebank seeks a Receptionist for The Tower Hotel in Greater London. You’ll ensure guests feel welcome and supported, handling their needs with a friendly approach. This role, offering £13.50 per hour plus commissions, requires a calm demeanor and a passion for guest service. Expect flexible shifts as part of a dedicated team at a contemporary hotel with stunning views and a strong commitment to staff well-being and development.

Guest Experience Specialist – Flexible Hours & Growth in London employer: Peoplebank

The Tower Hotel in Greater London is an exceptional employer, offering a vibrant work culture where guest satisfaction is at the heart of everything we do. With flexible hours and a strong commitment to employee growth and well-being, our team enjoys stunning views and the opportunity to thrive in a supportive environment that values each member's contribution.

Peoplebank

Contact Details:

Peoplebank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Specialist – Flexible Hours & Growth in London

Tip Number 1

Make sure to showcase your people skills! When you’re chatting with potential employers, highlight your experience in making guests feel welcome and supported. We all know that a friendly approach goes a long way in the hospitality industry.

Tip Number 2

Don’t underestimate the power of a calm demeanour. During interviews or networking events, keep your cool and show how you handle pressure. We want to see that you can maintain a positive vibe even when things get hectic!

Tip Number 3

Flexibility is key! Be open about your availability and willingness to work different shifts. This shows that you’re adaptable and ready to jump in whenever needed, which is super important for roles like Guest Experience Specialist.

Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Guest Experience Specialist – Flexible Hours & Growth in London

Customer Service
Communication Skills
Calm Demeanour
Teamwork
Problem-Solving Skills
Flexibility
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see how you connect with the idea of making guests feel welcome and supported. A friendly tone can go a long way in showing us you're the right fit for our team.

Highlight Relevant Experience:Make sure to mention any previous roles where you've provided excellent customer service. We love to see examples of how you've handled guest needs in the past, so don’t hold back on those stories!

Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention why you're excited about working at The Tower Hotel and how you align with our commitment to staff well-being and development. It shows us you’ve done your homework!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Peoplebank

Know the Company

Before your interview, take some time to research The Tower Hotel. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your People Skills

As a Guest Experience Specialist, your ability to connect with guests is crucial. Prepare examples from your past experiences where you went above and beyond to ensure someone felt welcome or resolved an issue. This will demonstrate your passion for guest service.

Stay Calm Under Pressure

The role requires a calm demeanor, especially when dealing with guest inquiries or complaints. Think of scenarios where you successfully managed stressful situations and be ready to share these stories during your interview. It shows you can handle the demands of the job.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they support staff well-being. This not only shows your interest but also helps you determine if the hotel is the right fit for you.