At a Glance
- Tasks: Support AWS and Azure environments, troubleshoot issues, and assist users with cloud access.
- Company: Join a dynamic team in a project-based environment in Singapore.
- Benefits: Competitive salary based on experience and opportunities for immediate starters.
- Other info: Ideal for those looking to grow in a fast-paced, collaborative setting.
- Why this job: Kickstart your career in cloud support and work with leading technologies.
- Qualifications: Basic knowledge of AWS and Azure, strong troubleshooting skills, and multitasking ability.
We are looking for a motivated Cloud Support Engineer to join a project-based team supporting AWS and Azure environments across multiple initiatives.
Location: Alexandra, Singapore
Employment Type: Contract
Salary: (depending on experience)
Open to Singaporeans only due to project requirements
Immediate Starters
Responsibilities
- Monitor AWS & Azure cloud environments
- Perform first-level troubleshooting and incident support
- Escalate complex issues to L2/L3 teams
- Support users with cloud access and configuration requests
- Maintain incident documentation and logs
- Work closely with cross-functional teams across multiple projects
Requirements
- Basic knowledge of AWS services (EC2, S3, IAM, CloudWatch)
- Basic knowledge of Azure services (VMs, Storage, AD, Monitor)
- Familiar with ticketing systems such as ServiceNow or Jira
- Strong troubleshooting and communication skills
- Able to multitask and work in a fast-paced environment
- Comfortable with shift support or on-call duties if required
Preferred Skills
- Exposure to ITIL processes
- Basic scripting knowledge in PowerShell, Bash, or Python
- Prior internship or working experience in cloud support
L1 Engineer – Cloud Support (AWS & Azure) employer: Peoplebank
Join a dynamic team in Alexandra, Singapore, where we prioritise innovation and collaboration in cloud support. As a Cloud Support Engineer, you'll benefit from a supportive work culture that encourages professional growth and offers opportunities to enhance your skills in AWS and Azure environments. With a focus on employee development and a commitment to excellence, this role provides a meaningful pathway for those looking to make an impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land L1 Engineer – Cloud Support (AWS & Azure)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working with AWS and Azure. Join relevant groups on LinkedIn or attend local meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing any projects you've worked on related to cloud support. This can really set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common troubleshooting scenarios in AWS and Azure. Practice explaining your thought process clearly, as communication is key in this role. We want to see how you tackle problems!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace L1 Engineer – Cloud Support (AWS & Azure)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with AWS and Azure. We want to see how your skills match the job description, so don’t be shy about showcasing your cloud support knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Troubleshooting Skills:In your application, give examples of how you've tackled technical issues in the past. We’re looking for strong troubleshooting skills, so share any relevant experiences that demonstrate your problem-solving abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Peoplebank
✨Know Your Cloud Basics
Make sure you brush up on your knowledge of AWS and Azure services, especially EC2, S3, VMs, and Storage. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot a problem and what steps you took to resolve it. This will demonstrate your problem-solving abilities.
✨Familiarise Yourself with Ticketing Systems
Since experience with tools like ServiceNow or Jira is important, make sure you understand how they work. If you’ve used them before, be ready to talk about your experience and how you managed incidents or requests.
✨Be Ready for Shift Support Questions
As this role may involve shift support or on-call duties, be prepared to discuss your flexibility and willingness to work outside of standard hours. Showing that you're adaptable can set you apart from other candidates.
