Field Performance Manager
Field Performance Manager

Field Performance Manager

Hartlepool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead field resource planning and ensure efficient operations while inspiring teams.
  • Company: Clancy is a leading family-owned construction business dedicated to providing essential services.
  • Benefits: Enjoy competitive salary, healthcare, 24-26 days holiday, and discounts at popular retailers.
  • Why this job: Join a dynamic team focused on safety, customer satisfaction, and making a positive impact.
  • Qualifications: Must hold IOSH Managing Safely or CITB qualifications and have hands-on experience in Metering or Developer Services.
  • Other info: We respond to applications within two weeks and value diversity in our workplace.

The predicted salary is between 36000 - 60000 £ per year.

That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done …

The Role

Reporting to the Senior Operations Manager and working closely with Programme Managers and Schedulers, you’ll take charge of field resource planning and performance — making sure every job gets done efficiently, safely, and to the highest standard.

From streamlining operations to delivering exceptional service across the region, you’ll be the driving force behind the smooth running of our field teams. You’ll also lead the charge on hitting key targets for health & safety, customer satisfaction, quality, and productivity.

Here are some of the activities you’ll be involved in…

  • Planning and managing daily field operations for peak efficiency
  • Driving continuous improvement and sharing best practices across teams
  • Monitoring performance and output to uphold high standards
  • Leading and inspiring teams in a fast-paced, people-focused environment
  • Ensuring full compliance with health & safety, environmental, and water quality standards
  • Keeping detailed H&S records to support our zero-harm, zero-strike culture
  • Putting the customer at the heart of everything we do, protecting our reputation

We’d love to hear from you if you can demonstrate…

You hold IOSH Managing Safely or CITB Site Managers Safety Training Scheme, plus a NRSWA Supervisor qualification, and you’ve got strong working knowledge of CDM legislation.

You’ll also have significant hands-on experience in Metering and/or Developer Services operations, with a clear understanding of what it takes to lead teams in the field.

You’re a confident communicator, commercially minded, and genuinely passionate about safety, performance, and delivering a great customer experience. If you\’re ready to lead by example and drive results through your people — we want to hear from you.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple – we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us – one of our values is to do what we say we will do!

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.

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Field Performance Manager employer: Peoplebank

At Clancy, we pride ourselves on being a family-owned business that values our employees and their growth. As a Field Performance Manager, you'll thrive in a supportive work culture that prioritises safety, customer satisfaction, and continuous improvement, all while enjoying competitive benefits like a generous holiday allowance, healthcare, and exclusive discounts through our Clancy Xtras programme. Join us in making a meaningful impact in the community while advancing your career in a dynamic and inclusive environment.
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Contact Detail:

Peoplebank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Performance Manager

✨Tip Number 1

Familiarise yourself with the key performance indicators (KPIs) relevant to the Field Performance Manager role. Understanding what metrics are used to measure success in field operations will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for discussions with us.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've successfully led teams in high-pressure environments. Be ready to discuss specific challenges you faced and how you overcame them.

✨Tip Number 4

Research our company's commitment to health and safety standards. Being able to articulate how you align with our values and practices will set you apart as a candidate who truly understands our mission.

We think you need these skills to ace Field Performance Manager

Field Resource Planning
Performance Monitoring
Health and Safety Compliance
Team Leadership
Customer Service Orientation
Continuous Improvement
Operational Efficiency
Communication Skills
Commercial Awareness
Knowledge of CDM Legislation
IOSH Managing Safely Certification
CITB Site Managers Safety Training Scheme
NRSWA Supervisor Qualification
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Field Performance Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Emphasise your hands-on experience in Metering and/or Developer Services operations. Provide specific examples of how you've led teams in the field and achieved targets related to health & safety, customer satisfaction, and productivity.

Showcase Your Qualifications: Make sure to mention your IOSH Managing Safely or CITB Site Managers Safety Training Scheme qualifications, as well as your NRSWA Supervisor qualification. This will demonstrate your commitment to safety and compliance.

Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for safety, performance, and customer service. Use this opportunity to express why you want to work for Clancy and how you can contribute to their mission.

How to prepare for a job interview at Peoplebank

✨Showcase Your Leadership Skills

As a Field Performance Manager, you'll be leading teams in a fast-paced environment. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your ability to inspire and motivate others.

✨Demonstrate Your Knowledge of Safety Standards

With a strong emphasis on health and safety, it's crucial to highlight your qualifications like IOSH Managing Safely or CITB Site Managers Safety Training Scheme. Discuss how you have implemented safety protocols in previous roles to ensure compliance and protect your team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to manage field operations efficiently. Think of scenarios where you've had to make quick decisions under pressure and how you ensured high standards of service delivery.

✨Emphasise Customer-Centric Approach

Clancy values putting the customer at the heart of everything they do. Be ready to discuss how you've prioritised customer satisfaction in your previous roles and any strategies you've employed to enhance the customer experience.

Field Performance Manager
Peoplebank
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