At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join a luxury hotel in the heart of London with a vibrant atmosphere.
- Benefits: Competitive pay, wellness support, career development, and exciting perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be the reason guests return, creating memorable moments every day.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 28800 - 28800 € per year.
Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross.
What you’ll be doing
Working in Food & Beverage can be fast-paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You’re not just a team leader; you’re a key reason our guests return time and again.
What you’ll bring
- Experience in a customer-facing role within Food & Beverage.
- A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
- Ability to thrive in a public-facing role, engaging with guests and team members alike.
- A natural ability to connect with others and foster meaningful relationships.
- A relaxed and approachable demeanor that encourages positive interactions.
- Precision in your work, ensuring every aspect of the guest experience is perfect.
- A demonstrated desire to pursue a fulfilling career in hospitality.
- Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.
If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest-Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Leader (Hotel Restaurant) employer: Peoplebank
At The Clermont Charing Cross, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London. Our commitment to employee growth is evident through our award-winning Academy, tailored career pathways, and a comprehensive benefits package that includes financial wellbeing support, mental health resources, and recognition programs. Join us to be part of a team that values your contributions and fosters a sense of community while delivering extraordinary experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader (Hotel Restaurant)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to engage with both guests and your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
When you get the chance, share your passion for hospitality during interviews. Talk about your experiences and how they shaped your desire to create extraordinary guest experiences. This will make you stand out as someone who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Clermont Charing Cross!
We think you need these skills to ace F&B Team Leader (Hotel Restaurant)
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your commitment to delivering exceptional service and creating memorable moments for guests.
Tailor Your Application:Make sure to customise your application to reflect the specific role of F&B Team Leader. Mention relevant skills and experiences that align with the job description, like your ability to lead a team and connect with guests.
Be Yourself:We want to get to know the real you! Use a friendly tone in your application and let your personality come through. This will help us see how you’d fit into our team and culture at The Clermont Charing Cross.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Peoplebank
✨Know the Company Inside Out
Before your interview, take some time to research the hotel and its values. Understand their commitment to guest experiences and how they support their staff. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Leader, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your approach to creating memorable experiences, as this will resonate well with the interviewers.
✨Demonstrate Team Leadership
Think about times when you’ve successfully led a team or resolved conflicts. Be ready to discuss your leadership style and how you motivate others. They’ll want to see that you can inspire your team to deliver exceptional service in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes or how they support career development. This shows that you’re not just looking for a job, but are genuinely interested in growing with the company.
