At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join the prestigious Royal Horseguards Hotel, overlooking the River Thames.
- Benefits: Enjoy competitive pay, wellness support, and career development opportunities.
- Other info: Inclusive workplace with recognition and community events.
- Why this job: Be the heart of a vibrant team and create memorable guest experiences.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 28800 - 28800 € per year.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
What you’ll be doing
Working in Food & Beverage can be fast-paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You’re not just a team leader; you’re a key reason our guests return time and again.
What you’ll bring
- Experience in a customer-facing role within Food & Beverage.
- A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
- Ability to thrive in a public-facing role, engaging with guests and team members alike.
- A natural ability to connect with others and foster meaningful relationships.
- A relaxed and approachable demeanor that encourages positive interactions.
- Precision in your work, ensuring every aspect of the guest experience is perfect.
- A demonstrated desire to pursue a fulfilling career in hospitality.
- Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.
If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
- Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Leader employer: Peoplebank
The Royal Horseguards is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With a commitment to employee well-being, the hotel provides comprehensive benefits including career development through its award-winning Academy, financial wellness initiatives, and a strong focus on mental and physical health. Located in the heart of London, this prestigious 5-star hotel not only offers a dynamic work environment but also fosters a sense of community through recognition programs and inclusive events.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to engage with both guests and your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
When you get the chance, ask insightful questions during your interview. This shows you're not just there for the job, but that you care about how you can contribute to creating extraordinary experiences for guests.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our amazing team at The Royal Horseguards.
We think you need these skills to ace F&B Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering exceptional service and how you connect with guests.
Tailor Your Application:Make sure to customise your application to reflect the specific role of F&B Team Leader. Mention relevant skills and experiences that align with the job description, like team leadership and customer engagement.
Be Authentic:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal anecdotes that showcase your personality and approach to teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Peoplebank
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your People Skills
As a Team Leader, your ability to connect with guests and team members is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved conflicts. Highlighting these moments will demonstrate your suitability for the role.
✨Emphasise Your Service Commitment
The job requires a strong desire to deliver exceptional service. Be ready to discuss what 'extraordinary experiences' mean to you and how you've gone above and beyond in previous roles. This will illustrate your dedication to high standards in hospitality.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows that you're not just interested in the job, but also in being an active part of their community.
