Clancy is recruiting a Customer Service Officer to support South West Water customers. You will respond to inquiries across phone and email, identify issues and drive timely resolutions, and ensure all interactions are handled with professionalism to maintain high service levels.
You will update internal systems, keep customers informed about progress, and collaborate with internal teams to deliver a consistent experience.
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Customer Experience Specialist - Enquiries & Resolution in Exeter employer: Peoplebank
At Clancy, we pride ourselves on being an ambitious and inclusive employer, dedicated to the growth and development of our team members. As a Commercial Manager, you'll not only lead a dynamic group but also have access to competitive benefits, including a generous holiday allowance and employee discounts, all while contributing to meaningful projects that enhance communities. Join us in making a real impact in the utilities sector, where your expertise will be valued and your career can flourish.