At a Glance
- Tasks: Lead a dynamic team in planning and executing memorable events across our hotels.
- Company: The Cumberland, a contemporary music hotel in the heart of London.
- Benefits: Competitive pay, career development, wellness support, and exciting discounts.
- Other info: Inclusive workplace culture with opportunities for personal and professional growth.
- Why this job: Join us to inspire a team and create unforgettable experiences for clients.
- Qualifications: Experience in M&E sales or event management with strong leadership skills.
The predicted salary is between 12 - 15 € per hour.
The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.
As Cluster M&E & Groups Team Leader, you will play a pivotal role in guiding our Meetings & Events (M&E) and group sales efforts across our hotels. You will support a dynamic team focused on delivering exceptional service and memorable experiences for our clients. Your primary responsibilities will include overseeing the planning and execution of events, fostering a collaborative environment, and ensuring that each team member is empowered to achieve their full potential. In this role, you will develop strategies to enhance our M&E offerings, drive revenue growth, and maintain strong relationships with clients. You will coordinate closely with sales and operations teams to ensure every detail is executed flawlessly, reflecting our commitment to warm and exceptional hospitality. Your leadership will inspire your team to meet and exceed targets while creating a positive and inclusive workplace culture.
What you’ll bring:
- Proven experience in M&E sales or event management, with a strong focus on client satisfaction
- Inspirational leadership abilities, with a passion for mentoring and developing team members
- Excellent communication and interpersonal skills, fostering strong relationships both internally and externally
- Strong organizational skills, with the ability to manage multiple projects simultaneously and prioritize effectively
- A proactive approach to problem-solving, with the ability to adapt to changing circumstances
- A commitment to delivering outstanding service and a drive to achieve results
- Experience in developing and implementing successful sales strategies within the hospitality industry
What you’ll get in return:
- Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes
- Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing – Access to your earned salary before payday, discounts on retailers, dining, hotel stays, and more.
- Mental & Physical Well-being - On-Site Mental Health First Aiders, 24/7 Employee Assistance Line, Be Well Platform, Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – Monthly, quarterly, and annual recognition, social and seasonal events, paid volunteering days.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Cluster M&E Groups Team Leader employer: Peoplebank
The Cumberland is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity while being situated in the heart of London, just steps away from iconic landmarks. Employees benefit from comprehensive support through our 'People Promise', which includes career development opportunities, financial wellbeing initiatives, and a strong focus on mental and physical health. With a commitment to recognising achievements and fostering a collaborative environment, The Cumberland provides a rewarding and fulfilling workplace for those passionate about hospitality and event management.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster M&E Groups Team Leader
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to former colleagues. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Cluster M&E Groups Team Leader
Some tips for your application 🫡
Show Your Passion for M&E:When writing your application, let your enthusiasm for Meetings & Events shine through! We want to see how your experience aligns with our commitment to exceptional service and memorable client experiences.
Highlight Leadership Skills:As a Cluster M&E Groups Team Leader, your leadership abilities are key. Make sure to share examples of how you've inspired and developed teams in the past. We love seeing candidates who can motivate others!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. It shows us you’re genuinely interested in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Peoplebank
✨Know Your M&E Inside Out
Before the interview, dive deep into the Meetings & Events sector. Familiarise yourself with current trends, successful strategies, and what makes an event memorable. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach. Think of examples where you've inspired a team or resolved conflicts. Highlight how you empower team members to reach their potential, as this aligns perfectly with the role's requirements.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a last-minute change in an event plan. Prepare by thinking through your problem-solving process and how you can adapt to ensure client satisfaction.
✨Connect with Their Values
Research The Cumberland’s commitment to exceptional service and inclusivity. During the interview, express how your values align with theirs, especially regarding client relationships and team culture. This connection can set you apart from other candidates.
