About One Aldwych
One Aldwych is an independent luxury hotel in the heart of Covent Garden. Home to 100 individually designed rooms and suites, Indigo, the Lobby Bar and Charlie and the Chocolate Factory Afternoon Tea, the hotel has built a reputation for hospitality with character. Independence remains at the heart of the business, creating a culture that values individuality and encourages fresh thinking. Original in shape, style and story, One Aldwych is a place where people can build their careers, contribute ideas and take pride in what they do.
About Charlie and the Chocolate Factory Afternoon Tea Restaurant
Charlie and the Chocolate Factory Afternoon Tea is one of the hotel's most recognised experiences. Combining creativity, theatre and attention to detail, it offers the opportunity to be part of an experience that is often the highlight of a guest's visit to One Aldwych.
At One Aldwych, we believe people do their best work when they feel supported, recognised and able to grow.
That's why we offer a range of benefits designed to support your wellbeing, development and life outside of work.
- Competitive salary, service charge and paid overtime
- Work Life Balance: No double shifts and paid overtime for all hours worked beyond your contracted hours.
- Complimentary Experiences: Enjoy a complimentary overnight stay and dining experience after qualifying service
- Food & Beverage Discounts: Receive 50% discount across our restaurants and bars
- Hotel Discounts: Preferential accommodation rates for you, your friends and family at One Aldwych and across the Exclusive Collection of luxury hotels
- Local Perks: Access discounts and special offers across shops, restaurants and local businesses throughout Covent Garden and the surrounding area through London Heritage Quarter
- Financial Support: Access Wagestream and receive a £1,000 bonus when you successfully refer a friend
- Holiday & Time Off: Receive 28 to 32 days' holiday, increasing with length of service
- Meals & Uniform: Complimentary meals whilst on duty and professionally lauraned uniforms
- Learning & Development: Access training and development opportunities, career conversations and ongoing support
- Recognition & Celebration: Long service awards and programmes that recognise individual and team contributions
- Wellbeing Support: Access confidential support through our Employee Assistance Programme, along with discounted onsite massage and chiropody appointments
What you will do
- Support the smooth delivery of service by preparing tables, polishing glassware and cutlery, and maintaining high standards of presentation throughout service
- Prepare and serve coffee and tea to established standards, ensuring consistency in quality and presentation
- Assist with food running, delivering dishes promptly and accurately from the kitchen to the restaurant
- Support the waiting team with clearing, resetting and replenishing tables throughout service
- Maintain high standards of cleanliness, hygiene and organisation across the restaurant and service areas
What we are looking for
- Previous experience in a similar Waiter/Waitress role within a luxury hotel, fine dining restaurant environment.
- Awareness of dietary requirements and food allergies, with knowledge of appropriate handling procedures.
- A friendly and proactive approach, with the ability to anticipate the needs of guests and the team.
- Good understanding of hygiene and food safety, with a focus on maintaining a clean and safe working environment.
Everyone is welcome here. We are committed to creating a workplace where everyone feels welcome, valued and respected.
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