Are you great with people? Naturally collaborative? A problem‑solver with a sharp eye for detail? Then this could be a brilliant opportunity for you.
As one of our Special Events Coordinators (SEC), you’ll play a key role in bringing our most memorable moments to life. From social banqueting and weddings to Christmas celebrations and seasonal special events, you’ll be involved from the very first enquiry through to confirmed booking — creating confidence, excitement and clarity for every client.
This role is perfect for someone who enjoys building connections, understanding what people really want from their event, and matching those needs with creative, well‑thought‑out solutions that deliver both exceptional experiences and strong commercial results.
What You’ll Be Responsible For
- Managing enquiries for social events, weddings, Christmas functions and seasonal special events
- Proactively arranging site visits and hotel show‑rounds, both in‑person and virtual, to drive conversion
- Understanding customer needs and tailoring solutions using the hotel’s products and services
- Producing clear, detailed and accurate proposals for local event and wedding bookings
- Ensuring all discussions and agreements are consistently confirmed in writing
- Proactively upselling creative and value‑adding solutions to maximise revenue
- Developing and maintaining strong relationships with internal departments to ensure seamless delivery
- Building an extensive network of trusted local suppliers to support flawless event coordination
- Acting as a calm, organised and reliable point of contact throughout the booking journey
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
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Special Events Coordinator in Cardiff employer: Peoplebank
At Clancy, we pride ourselves on being an ambitious and inclusive employer, dedicated to the growth and development of our team members. As a Commercial Manager, you'll not only lead a dynamic group but also have access to competitive benefits, including a generous holiday allowance and employee discounts, all while contributing to meaningful projects that enhance communities. Join us in making a real impact in the utilities sector, where your expertise will be valued and your career can flourish.
