Business Solutions Lead
The client is seeking an experienced Business Solutions Lead to support technology strategy, solution development and delivery across a complex business environment. This role will work closely with senior business and technology stakeholders to deliver customer-focused outcomes, enable strategic priorities and manage technology initiatives from concept through to operational delivery.
As the selected candidate, you will:
- Define, develop and execute technology strategies aligned with business ambitions and customer priorities.
- Build and maintain strong relationships with business leaders, technology teams, service providers and external stakeholders.
- Shape business ideas and requirements into effective end-to-end technology solutions, including architecture, data, integration, security and non-functional requirements.
- Lead the planning and delivery of technology investment programs, ensuring initiatives are aligned to business outcomes and benefits.
- Drive solutions through architecture, build, security, testing, deployment and production readiness.
- Own delivery plans, dependencies, risks, actions and milestones, resolving blockers and escalating issues when required.
- Support major change programs, minor enhancements and operational technology delivery.
- Lead governance, prioritisation and demand management while balancing customer needs, resources, service standards and commercial outcomes.
- Manage strategic vendor relationships and support improved service performance from delivery partners.
- Provide technology advice, industry insight and thought leadership to senior stakeholders.
- Ensure compliance with information security standards and support continuous improvement in quality, risk and regulatory management.
- Identify new business and commercial opportunities and contribute to customer solutions and tender responses.
To be successful in this role you are required to have the following;
- Demonstrated experience leading technology teams in delivering end-to-end technology services across planning, delivery and operations.
- Proven experience defining, developing and executing technology strategies aligned with business objectives.
- Experience working closely with executive-level stakeholders to assess commercial opportunities, risks and competing priorities.
- Experience building and leading multidisciplinary teams involving business, technology, project and vendor representatives.
- Strong relationship management, influencing and communication skills, with the ability to build consensus among stakeholders with differing needs.
- A relevant bachelor degree in technology and/or business.
It is desirable if you have:
- Experience within the postal industry or a large, complex enterprise.
- Knowledge of assessing and implementing artificial intelligence use cases in a corporate environment.
- Extensive knowledge of technology industry market drivers, key players and current developments.
- Experience improving governance, operational efficiency, vendor management and technology service maturity.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Business Solutions Lead in Burnley employer: Peoplebank
At Clancy, we pride ourselves on being an ambitious and inclusive employer, dedicated to the growth and development of our team members. As a Commercial Manager, you'll not only lead a dynamic group but also have access to competitive benefits, including a generous holiday allowance and employee discounts, all while contributing to meaningful projects that enhance communities. Join us in making a real impact in the utilities sector, where your expertise will be valued and your career can flourish.
