Salary: £13.00 per hour + SERVICE CHARGE
THE BRAND
At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…
Waiter/Waitress – Birmingham Venue
We’re looking for an experienced Waiter/Waitress to join our team at our Birmingham venue.
We’re looking for someone who is confident working in a busy hospitality environment, takes pride in delivering excellent service and can hit the ground running from day one.
Key Responsibilities
- Provide friendly, attentive and professional service to all guests.
- Ensure prompt and accurate delivery of food and beverages.
- Take food and drink orders accurately and efficiently.
- Handle guest questions, concerns and complaints with professionalism and urgency.
- Communicate effectively with the kitchen and bar teams to ensure accurate and timely service.
- Maintain a clean, organised and fully stocked service area.
- Maintain up-to-date knowledge of all menu offerings, ingredients and promotions.
- Have a strong understanding of dietary requirements and allergens and communicate these clearly to the kitchen team.
- Follow all company procedures relating to food safety, licensing, health & safety and guest service.
- Work effectively as part of a team in a fast-paced and high-volume environment.
What We’re Looking For
- Minimum 1 year’s experience working as a Waiter/Waitress or Server in a hospitality environment.
- Previous experience in a busy restaurant, bar, entertainment or events environment is highly desirable.
- Confident taking food and drink orders and providing table service.
- A good understanding of food, drink and allergen procedures.
- Excellent communication and customer service skills.
- Able to remain calm, professional and organised during busy periods.
- Reliable, punctual and able to work as part of a team.
- Comfortable working evenings, weekends and during busy periods.
- A positive attitude with a genuine passion for hospitality.
- Someone who can work independently, use their initiative and take responsibility for their section.
- This is not an entry-level position, so previous hands-on waiting/service experience is essential.
What We Can Offer You
- Great team discount of 50% off food & drink at any time for you and up to 3 friends.
- Complimentary off-peak racing for you and up to 3 friends.
- Paid volunteer days.
- Access to GP 24/7.
- Enhanced maternity & paternity pay.
- Paid bereavement leave.
- Team discount platform, including gym memberships and retail discounts.
- Financial wellbeing platform.
- Holiday entitlement of 28 days, including bank holidays.
- Refer a friend scheme.
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Floor Team in Birmingham employer: Peoplebank
At Clancy, we pride ourselves on being an ambitious and inclusive employer, dedicated to the growth and development of our team members. As a Commercial Manager, you'll not only lead a dynamic group but also have access to competitive benefits, including a generous holiday allowance and employee discounts, all while contributing to meaningful projects that enhance communities. Join us in making a real impact in the utilities sector, where your expertise will be valued and your career can flourish.
