Barista & Guest Experience Specialist

Barista & Guest Experience Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Peoplebank

At a Glance

  • Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
  • Company: Clermont Hotel Group, a dynamic and supportive hospitality environment.
  • Benefits: Award-winning training, career growth opportunities, and a friendly team atmosphere.
  • Other info: Multiskill across departments for a diverse and exciting career path.
  • Why this job: Join a vibrant team and make guests feel special every day.
  • Qualifications: A passion for hospitality and excellent communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Clermont Hotel Group is seeking a friendly Food and Beverage Team Member in London to deliver exceptional guest service.

You’ll serve food and drinks, take orders, and clear tables, while personalising experiences to encourage guest loyalty and satisfaction.

You’ll have opportunities to multiskill across departments in a dynamic hotel environment, growing your hospitality career alongside supportive teammates and award-winning training programs.

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Barista & Guest Experience Specialist employer: Peoplebank

Peoplebank is an excellent employer that values teamwork and flexibility, making it an ideal place for those looking to thrive in a supportive kitchen environment. With competitive pay and the opportunity to contribute to memorable guest experiences, employees can enjoy a positive work culture that encourages personal growth and development. Located in Greater London, this role offers the chance to be part of a dynamic team dedicated to excellence in hospitality.

Peoplebank

Contact Details:

Peoplebank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Barista & Guest Experience Specialist

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Peoplebank. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Peoplebank

Don't be shy about reaching out to Peoplebank directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Barista & Guest Experience Specialist

Communication Skills
Attention to Detail
Teamwork
Problem-Solving Skills
Customer Service
Adaptability
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Peoplebank and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Peoplebank

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!