Clancy is seeking an Appointment Services Advisor to play a frontline role supporting customers by booking appointments and addressing concerns. You will help drive social media campaigns that generate more bookings and contribute to service improvements.
You will maintain up-to-date systems, provide insights for performance reviews, and ensure SLAs are met. Exceptional telephone service and IT proficiency are essential; experience with SAP and Genesys is highly desirable.
#J-18808-Ljbffr
Appointment Services Pro: Customer Care & Scheduling employer: Peoplebank
At Clancy, we pride ourselves on being an ambitious and inclusive employer, dedicated to the growth and development of our team members. As a Commercial Manager, you'll not only lead a dynamic group but also have access to competitive benefits, including a generous holiday allowance and employee discounts, all while contributing to meaningful projects that enhance communities. Join us in making a real impact in the utilities sector, where your expertise will be valued and your career can flourish.
