At a Glance
- Tasks: Lead the strategy for People Services, enhancing employee experience and business growth.
- Company: Dynamic company focused on innovative people solutions and growth.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Other info: Opportunity to develop a high-performing team in a fast-paced environment.
- Why this job: Shape the future of People Services in a growing business with real impact.
- Qualifications: Proven leadership in People Operations and strong analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
The Head of People Services leads the strategy and delivery of the core people infrastructure that supports an excellent employee experience and enables business growth. Bringing together Reward, People Operations, Systems, Automation and Workforce Intelligence, the role ensures People Services are efficient, scalable, well-governed and data informed. This is a broad and exciting role in a growing business, with the opportunity to shape how People Services evolves over time. Success in the role will come from focusing on areas of greatest impact, balancing priorities thoughtfully and using systems and automation in practical, smart ways to create capacity within a modest team. As the business continues to grow, the scope of the role is expected to evolve further as specialist capability in People Systems and Workforce Intelligence develops.
Responsibilities
- Leadership and Strategic Direction
- Define and deliver the People Services strategy, using technology, data and process improvement to enhance efficiency, service quality and employee experience.
- Lead the reward roadmap, ensuring alignment with business priorities and organisational growth.
- Act as a senior adviser to executive and senior leaders on reward, workforce costs, people operations and people-related risk.
- Establish clear ownership and decision-making across People Operations, Reward and Employee Relations.
- Lead, develop and coach a high-performing specialist team, fostering accountability, collaboration and continuous improvement.
- Act as the People Team lead for operational delivery, ensuring key launches and annual people cycle activity are effectively planned, scheduled and aligned with the wider business agenda.
- Reward
- Own the organisation’s reward philosophy, frameworks and governance, ensuring consistent application and clear communication.
- Lead pay transparency, job evaluation and grading, benchmarking and reward governance.
- Oversee workforce cost modelling and scenario planning.
- Lead annual reward processes, including salary review and bonus planning.
- Act as an escalation point for reward implications arising from employee relations matters and organisational change.
- People Services, Systems and Risk
- Own the People Services delivery model, service standards and continuous improvement approach.
- Lead the development, implementation and optimisation of people systems and automation to improve efficiency and enable self-service.
- Ensure high standards of data integrity, reporting, compliance and operational governance across people processes.
- Oversee audit readiness, vendor performance and payroll data integrity.
- Work closely with People Partners and other stakeholders to ensure operational decisions align with reward frameworks, payroll controls and organisational risk.
- Workforce Intelligence
- Lead the people data and workforce intelligence agenda, ensuring insight supports effective decision-making and future planning.
- Oversee the prioritisation and delivery of reporting requirements.
- Build stakeholder confidence in using people data to inform action and business decisions.
Experience Required
- Proven experience in a senior People Operations, People Services and/or Reward leadership role.
- Strong understanding of reward, including pay frameworks, benchmarking, job evaluation and annual reward processes.
- Experience leading people systems implementation, optimisation and transformation initiatives.
- Strong analytical capability, with experience using workforce data and insight to support decision-making.
- Good understanding of governance, compliance, risk management and service delivery within a People function.
- Proven ability to influence senior stakeholders within a fast-paced business environment.
- Experience leading and developing specialist teams within a changing or growing organisation.
- Commercially minded, pragmatic and able to balance employee experience with business needs.
Skills, Attributes, Behaviours and Mindset
- Leadership Mindset
- Leads with clarity, accountability and a continuous improvement mindset.
- Comfortable balancing strategic priorities with operational delivery.
- Able to navigate complexity and ambiguity with composure and sound judgement.
- Pragmatic and solutions-focused, with a strong sense of ownership.
- Influence and Impact
- Builds trust and credibility with senior stakeholders across the business.
- Uses insight, data and commercial understanding to influence decision-making.
- Balances governance and operational excellence with employee experience.
- Collaboration and Culture
- Thrives in collaborative environments where success is shared collectively.
- Builds strong partnerships across People, Finance and Operational teams.
- Champions scalable, efficient and people-centred ways of working.
Head of People - Partnering and Development in London employer: People & Talent
As a leading employer in the field of People Services, we pride ourselves on fostering a dynamic work culture that prioritises employee experience and growth. Our commitment to innovation through technology and data-driven decision-making not only enhances operational efficiency but also empowers our team members to thrive in their roles. With a focus on collaboration and continuous improvement, we offer unique opportunities for professional development in a supportive environment, making us an excellent choice for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of People - Partnering and Development in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you, the better your chances of landing that Head of People role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your experience with reward frameworks and people systems in detail during interviews. Use real examples to demonstrate how you've driven efficiency and improved employee experiences.
✨Tip Number 3
Be ready to ask insightful questions! When you get the chance, inquire about the company's current people strategy and how they envision the role evolving. This shows you're genuinely interested and have done your homework.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it helps us keep track of your application and gives you a better chance of standing out!
We think you need these skills to ace Head of People - Partnering and Development in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of People role. Highlight your experience in People Operations, Reward, and Systems, and show how you can bring value to our team at StudySmarter.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've led teams and influenced senior stakeholders in previous roles. This will help us understand how you can drive our People Services strategy.
Be Data-Driven:Since this role involves a lot of data and analytics, make sure to mention any experience you have with workforce intelligence and using data to inform decisions. We love candidates who can leverage insights to enhance employee experience!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at People & Talent
✨Know Your People Strategy
Before the interview, dive deep into the company's people strategy. Understand how they define employee experience and business growth. Be ready to discuss how your vision aligns with theirs and how you can enhance their current processes.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical capabilities, especially in using workforce data for decision-making. Discuss specific instances where your insights led to impactful changes in previous roles, demonstrating your ability to balance data with strategic priorities.
✨Demonstrate Leadership Experience
Be ready to share your experiences in leading teams and driving change. Highlight how you've developed high-performing teams and fostered a culture of continuous improvement. Use concrete examples to illustrate your leadership style and its effectiveness.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to navigate complexity. Think about potential challenges in people operations or reward frameworks and prepare thoughtful responses that showcase your pragmatic approach and solutions-focused mindset.
