At a Glance
- Tasks: Lead client operations, manage relationships, and drive HR projects across multiple businesses.
- Company: Join People Station, a consultancy helping founders build high-performing organisations.
- Benefits: Competitive salary, hybrid work, and the chance to shape your career.
- Other info: Opportunity for genuine ownership and career growth in a dynamic environment.
- Why this job: Gain diverse experience while solving real-world challenges for ambitious companies.
- Qualifications: 5+ years in HR or People Operations with hands-on experience.
The predicted salary is between 41000 - 50000 £ per year.
Raynes Park/Wimbledon, London (Hybrid) Full Time | Initial 12-Month Fixed Term Contract £40,000 - £50,000 (depending on experience)
Join People Station. At People Station, we help ambitious founders build high-performing organisations. We partner with scaling businesses navigating rapid growth, acquisitions, organisational change and performance challenges. Our role is to bring clarity, structure and confidence through change by building the people infrastructure that makes growth possible.
We're growing and looking for a Client People Operations Lead to become the operational backbone of our client delivery team. This is an opportunity to work directly with founders and leadership teams across a portfolio of growing businesses, gaining exposure to a breadth of experiences that would take years to accumulate within a single organisation.
The Opportunity
This is not a traditional in-house HR role. You'll become the day-to-day People lead across a portfolio of clients, ensuring projects move forward, actions get completed and clients receive an exceptional service. One day you may be supporting a manager through a performance issue. The next you could be implementing a new onboarding process, coordinating recruitment activity, improving workflows or supporting an acquisition integration project.
What You'll Be Doing
- Client Delivery & Relationship Management
- Act as the primary operational contact for a portfolio of client accounts
- Build trusted relationships with managers and employees
- Identify risks, issues and opportunities before they become problems
- Ensure clients receive a proactive rather than reactive service
- People Operations
- Coordinate onboarding, probation reviews and offboarding processes
- Support payroll, benefits and people administration activities
- Maintain HR systems and ensure data accuracy
- Ensure compliance and documentation standards are maintained
- Employee Relations
- Support managers with performance, absence, conduct and grievance matters
- Provide practical and commercially-focused HR guidance
- Escalate higher-risk cases when appropriate
- Recruitment & Talent
- Coordinate recruitment activity across multiple client accounts
- Support job descriptions, advertising and interview processes
- Projects & Continuous Improvement
- Support HRIS implementations and process improvements
- Contribute to performance management and engagement initiatives
- Support acquisition and integration projects
- Help build a repeatable delivery model that enables People Station to scale
We're not looking for a traditional HR administrator. We're also not looking for someone who only enjoys strategic HR. Enjoy building systems and improving ways of working. Take pride in delivering high-quality work consistently. Enjoy helping others succeed. The sweet spot is someone who can build a brilliant process, maintain exceptional attention to detail and then confidently sit with a founder to help solve a people challenge. We're looking for someone who loves getting the ducks in a row but can also build trusted relationships with clients and managers.
Requirements
- 5+ years' experience in HR or People Operations
- Experience supporting managers across a range of people matters
- Experience managing employee relations cases
- Experience within SMEs, scale-ups or growing businesses
- Experience with HR systems and process improvement
- A standalone HR Manager looking for broader exposure
- A People Manager who enjoys being hands-on
- An experienced HR Advisor ready for their next step
This is an opportunity to join a growing consultancy at an exciting stage of its journey. You'll work alongside ambitious founders, leadership teams and scaling businesses, helping them solve real-world challenges and build high-performing organisations. You'll have genuine ownership, exposure to a wide variety of situations and the opportunity to help shape how we grow. Most importantly, you'll play a key role in helping us build something exceptional.
Data Operations Team Lead in London employer: People Station
At People Station, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Located in the vibrant area of Raynes Park/Wimbledon, London, we offer our employees the unique opportunity to work closely with ambitious founders and leadership teams across various growing businesses, ensuring continuous professional development and exposure to diverse challenges. With a focus on building high-performing organisations, we provide a supportive environment where your contributions are valued, and you can truly make a difference.
