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- Tasks: Support a large-scale laptop migration and ensure smooth transitions for users.
- Company: Join a dynamic team focused on IT refresh projects.
- Benefits: Gain hands-on experience in tech logistics and project management.
- Other info: Multiple locations available with opportunities for growth.
- Why this job: Be part of an essential project that impacts users directly.
- Qualifications: Current SC Clearance and strong organisational skills required.
The predicted salary is between 24000 - 36000 £ per year.
Essential Requirement: Current SC (Security Check) Clearance is mandatory for this role.
The Role: We are looking for a diligent and organised Deployment and Migration Support Technician to be a key part of our IT refresh project. You will be responsible for the logistical and hands-on delivery of a large-scale laptop migration, ensuring a smooth transition for all end-users in a secure environment. This role requires strict adherence to project timelines, processes, and security protocols.
Responsibilities:
- Migration and Deployment
- Logistics and Clinic Management: Set up and maintain the Refresh Clinic workspace each day. Move the required quantity of devices from the on-site storage area to the Refresh Clinic, as directed by the Contractor Engineer and Site Manager. At the end of each day, securely move all devices and IT equipment back into the designated on-site storage location.
- Device Refresh and Handover: Collect existing devices from users and issue new, refreshed laptops in strict accordance with the migration schedule and established project processes. Ensure the correct number of devices are exchanged during each handover period; Log into necessary systems on provided devices, strictly following instructions from the Contractor Engineer and Site Manager.
- Workflow Management: Accurately update the Contractor's workflow management system at all relevant steps of the migration process.
- Issue Resolution: Promptly and accurately report any issues arising from migration activity to the Contractor Engineer and Site Manager.
- Escalation: Pass over any unresolved issues to an on-site Post Migration Support Engineer for further technical resolution.
- Stock Management: Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager.
- Packaging and Marking: Place all existing collected devices into the packaging from the new device. In accordance with the Device Designation Rules, clearly mark the outside of the box to indicate whether the device is for "Disposal" or "Refurbishment".
Locations available: Pewsey, Chivenor, Lincoln, Bland Forum, Carterton, Hereford, Catterick, Fareham.
Please submit your CV with a clear statement that you hold active SC Clearance.
Migration Support Technician employer: People Source Consulting Ltd
Contact Detail:
People Source Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Migration Support Technician
✨Tip Number 1
Get your SC Clearance sorted if you haven't already! It's a must for this role, and having it ready will make you stand out. We want to see you on our website applying with that clearance in hand!
✨Tip Number 2
Show off your organisational skills! When you’re at the interview, share examples of how you've managed logistics or handled multiple tasks. We love hearing about your hands-on experience, especially in tech roles like this one.
✨Tip Number 3
Be proactive about problem-solving! If you can demonstrate how you've tackled issues in past projects, it’ll really impress us. Remember, we’re looking for someone who can think on their feet during the migration process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And hey, while you're at it, check our website for any updates on your application status!
We think you need these skills to ace Migration Support Technician
Some tips for your application 🫡
Show Off Your SC Clearance: Make sure to highlight your current SC Clearance right at the top of your CV. We need to know you’ve got this essential requirement sorted before anything else!
Tailor Your CV: When applying, tweak your CV to reflect the skills and experiences that match the Deployment and Migration Support Technician role. We want to see how your background fits with our IT refresh project!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your application.
How to prepare for a job interview at People Source Consulting Ltd
✨Know Your Security Clearance
Since current SC Clearance is mandatory for this role, make sure you can confidently discuss your clearance status. Be prepared to explain how you maintain compliance with security protocols in your previous roles.
✨Understand the Migration Process
Familiarise yourself with the logistics of device migration and deployment. Brush up on best practices for managing workflows and reporting issues, as these will likely come up during the interview.
✨Showcase Your Organisational Skills
This role requires a diligent and organised approach. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the IT refresh project and the team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.