At a Glance
- Tasks: Lead and motivate a retail team while managing daily store operations.
- Company: Join a well-established and growing business in Solihull.
- Benefits: Enjoy a competitive salary, weekly pay, and ongoing career development.
- Other info: Flexible shifts with excellent long-term career prospects.
- Why this job: Make a real impact by delivering exceptional customer experiences and driving sales.
- Qualifications: Previous retail management experience and strong leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
Solihull People Solutions are currently recruiting for a Retail Manager to join our well-established client based in Solihull. This is a fantastic opportunity offering a salary of £40,000 per annum (dependent on experience), ongoing career development, and the chance to lead a successful retail operation within a growing business.
This role would suit candidates with experience as a Retail Manager, Store Manager, Branch Manager, Assistant Store Manager, Retail Supervisor, Retail Team Leader, or Shop Manager.
Shifts: Any 5 days out of 7, 09:00 - 17:00
Salary: £40,000 per annum (dependent on experience)
Benefits:
- Weekly pay
- Competitive salary
- Friendly and supportive working environment
- Ongoing training and career development
- Opportunity to join a well-established and growing business
- Excellent long-term career prospects
Day-to-Day Duties:
- Leading, motivating, and developing a retail team of seven colleagues
- Managing the day-to-day operation of the store to ensure smooth and efficient running
- Delivering an exceptional shopping experience for every customer
- Driving sales performance and achieving store targets and KPIs
- Maintaining high standards of merchandising, stock presentation, housekeeping, and visual displays
- Managing staffing levels, rotas, absence, and team performance
- Coaching, mentoring, and supporting colleagues to maximise performance and engagement
- Maintaining a safe, compliant, and organised working environment
- Identifying opportunities to improve store performance, profitability, and customer satisfaction
- Leading by example with a positive, proactive, and hands-on approach
Essential Skills:
- Previous experience as a Retail Manager, Store Manager, Assistant Store Manager, Branch Manager, or similar leadership role
- Proven experience leading, managing, and developing retail teams
- Excellent leadership, communication, and organisational skills
- A customer-focused approach with strong commercial awareness
- Experience achieving sales targets and driving business performance
- The ability to thrive in a busy, fast-paced retail environment
- Flexibility to work any 5 days out of 7, including weekends
- A full UK Driving Licence and access to your own vehicle due to the location of the site
Desirable Experience:
- Experience within a home improvement, DIY, homeware, garden centre, builders' merchant, or similar retail environment would be advantageous but is not essential
Training Provided: Industry-related training and ongoing support throughout your employment.
If you are interested in this role, please apply today and a member of our team will be in touch.
Retail Manager employer: People Solutions
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like People Solutions, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like People Solutions!
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at People Solutions, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at People Solutions and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show People Solutions that you’re ready to jump in and contribute right away!
How to prepare for a job interview at People Solutions
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
