At a Glance
- Tasks: Be the go-to person for customer enquiries and support operations daily.
- Company: Join a dynamic team in Gloucester focused on people solutions.
- Benefits: Competitive salary, Monday to Friday shifts, and a supportive work environment.
- Other info: Great opportunity for career growth in a rewarding administrative role.
- Why this job: Make a real difference by helping customers and colleagues every day.
- Qualifications: Organised, proactive individuals with strong communication skills are encouraged to apply.
The predicted salary is between 25119 - 25979 £ per year.
People Solutions are currently recruiting for a proactive and organised individual to join a team based in Gloucester in a varied and rewarding administrative role. This is a great opportunity to become the central point of support across operations, customer service, and office administration—making a real difference to both colleagues and customers every day.
This position is ideal for applicants looking for a role as an Office Coordinator, Administrator or Office Assistant.
Shifts: Monday to Friday - 8.00am to 5.00pm
Annual Salary: between £25,119 - £25,979
What You'll Be Doing:
- Acting as the first point of contact for customers—handling enquiries, service requests, and complaints via phone, email, post, and in person, always delivering excellent service.
- Working closely with front-line teams to investigate and resolve customer queries effectively.
- Managing essential stock, including PPE and waste containers, and maintaining accurate records.
- Welcoming visitors as our “front of house” representative—creating a friendly, professional first impression for everyone who walks through our doors.
- Running reports, processing charging runs, and helping ensure accurate billing for both internal and external services.
Operations Administrator employer: People Solutions
At People Solutions, we pride ourselves on fostering a supportive and dynamic work environment in Gloucester, where our Operations Administrators play a crucial role in enhancing both customer and colleague experiences. With a focus on professional development, we offer ample opportunities for growth and advancement, alongside a commitment to work-life balance with Monday to Friday shifts. Join us to be part of a team that values your contributions and encourages you to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just another candidate, but someone who truly understands their mission and values. This will help you stand out as the ideal Office Coordinator or Administrator.
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact, we suggest role-playing common scenarios with a friend. This way, you’ll be ready to handle enquiries and complaints like a champ during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Administrator role. Highlight your organisational skills and any experience in customer service or administration. We want to see how you can make a difference in our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled customer enquiries or managed administrative tasks in the past.
Show Your Personality:We love a bit of personality! Don’t be afraid to let your character shine through in your application. A friendly tone can go a long way, especially since this role involves being the first point of contact for customers.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role!
How to prepare for a job interview at People Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like handling enquiries and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for customers, prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved queries or complaints effectively, as this will demonstrate your proactive approach.
✨Be Organised and Proactive
As an Operations Administrator, being organised is crucial. During the interview, highlight your organisational skills by discussing how you manage tasks and prioritise work. You could even mention tools or methods you use to stay on top of your responsibilities.
✨Create a Positive First Impression
Remember, you'll be the 'front of house' representative, so practice your greeting and body language. Dress smartly and arrive on time to show that you value the opportunity. A friendly smile and a confident handshake can go a long way in making a great first impression!
