At a Glance
- Tasks: Be the go-to person for customer queries and support operations daily.
- Company: Join a dynamic team in Gloucester focused on collaboration and integrity.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: No two days are the same—embrace variety and responsibility!
- Why this job: Make a real impact while enjoying a varied and rewarding role.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 25119 - 25979 € per year.
People Solutions are currently recruiting for a proactive and organised individual to join a team based in Gloucester in a varied and rewarding administrative role. This is a great opportunity to become the central point of support across operations, customer service, and office administration—making a real difference to both colleagues and customers every day.
This position is ideal for applicants looking for a role as an Office Coordinator, Administrator or Office Assistant.
Shifts: Monday to Friday - 8.00am to 5.00pm
Annual Salary: between £25,119 - £25,979
What You'll Be Doing:
- Acting as the first point of contact for customers—handling enquiries, service requests, and complaints via phone, email, post, and in person, always delivering excellent service.
- Working closely with front-line teams to investigate and resolve customer queries effectively.
- Managing essential stock, including PPE and waste containers, and maintaining accurate records.
- Welcoming visitors as our “front of house” representative—creating a friendly, professional first impression for everyone who walks through our doors.
- Running reports, processing charging runs, and helping ensure accurate billing for both internal and external services (such as sports pitch bookings).
- Reviewing and processing monthly weighbridge data, investigating any discrepancies, and maintaining compliance through accurate reporting.
- Recording and tracking waste movements to meet legal and regulatory requirements.
- Supporting finance processes by providing accurate information for invoicing and recycling credits.
- Keeping systems and databases up to date and well maintained.
- Communicating key service information clearly to both operational teams and customer service partners.
- Supporting HR processes, including notetaking at employee meetings.
- Raising purchase orders and assisting with supplier coordination.
- Providing general administrative support such as document preparation, filing, archiving, and handling incoming mail.
- Assisting the Operations & Transport Manager with the smooth running of the local depot.
What We're Looking For:
- Highly organised with strong attention to detail
- A confident communicator who enjoys working with people
- Comfortable managing multiple tasks and priorities
- Proactive, reliable, and a great team player
- Experienced in administrative or customer-facing roles (desirable)
Working With Us:
The company values collaboration, professionalism, and integrity. As part of our team, you will:
- Play an active role in delivering excellent service to our customers
- Contribute positively to a supportive and hardworking team environment
- Work in line with health & safety standards and organisational policies
- Handle sensitive information with professionalism and confidentiality
- Be encouraged to grow, develop, and make a meaningful contribution
Why Join Us?
This is more than just an administrative role—it's a chance to be involved in a dynamic environment where no two days are the same. If you enjoy variety, responsibility, and being part of a team that makes an impact, we'd love to hear from you.
Operations Administrator employer: People Solutions
At People Solutions, we pride ourselves on fostering a collaborative and supportive work culture in Gloucester, where every team member plays a vital role in delivering exceptional service. As an Operations Administrator, you will enjoy a dynamic environment with opportunities for personal growth and development, all while being part of a dedicated team that values professionalism and integrity. Join us to make a meaningful impact in a role that offers variety and responsibility, ensuring no two days are the same.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those already working in operations or administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how you’d handle customer queries or manage multiple tasks—show us you’re ready to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at People Solutions.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your organisational skills and any customer service experience you have, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've handled multiple tasks or provided excellent service in previous roles.
Show Your Personality:We love a bit of personality! Don’t be afraid to let your enthusiasm shine through in your application. We’re looking for someone who’s proactive and enjoys working with people, so show us that side of you.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at People Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like handling customer enquiries and managing stock. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share examples of how you've successfully managed multiple tasks in previous jobs. Think about specific situations where your attention to detail made a difference—this will really impress them!
✨Practice Your Communication Skills
As a confident communicator, you’ll need to show that you can handle various customer interactions. Prepare for common questions about customer service scenarios and practice articulating your responses clearly. This will help you come across as approachable and professional.
✨Be Ready to Discuss Teamwork
This position is all about collaboration, so be prepared to talk about your experiences working in teams. Share stories that highlight your ability to support colleagues and contribute positively to a team environment. They’ll want to see that you’re a great fit for their culture!
