At a Glance
- Tasks: Provide admin support, manage deliveries, and ensure top-notch customer service.
- Company: Join a friendly team in a well-established company in Bothwell, Glasgow.
- Benefits: Earn £13.00 per hour with full training and an early finish every Friday.
- Other info: Immediate start available; ideal for organised and proactive individuals.
- Why this job: Perfect for those seeking varied tasks and valuable experience in a supportive environment.
- Qualifications: Previous admin or customer service experience and strong communication skills required.
The predicted salary is between 26000 - 27000 £ per year.
People Solutions are currently recruiting for an Administrator/Customer Service Administrator to join our well-established client based in Bothwell, Glasgow. This is a maternity cover position with an immediate start available, offering an excellent opportunity for someone with strong administrative and customer service skills.
Full training will be provided on internal systems and processes, making this an ideal role for someone who is organised, proactive, and confident communicating with customers and operational teams.
This position is ideal for applicants looking for a role as a Customer Service Administrator, Client Services Coordinator or Customer Support Coordinator.
Location: Bothwell, Glasgow
Contract: Maternity Cover (Until August)
Pay Rate: £13.00 per hour
Start Date: ASAP
Shifts:
- Monday to Thursday: 9:00am – 4:30pm
- Friday: 9:30am – 4:30pm
Benefits:
- £13.00 per hour
- Immediate start available
- Full training on internal systems and processes
- Early finish every Friday
- Friendly and supportive working environment
- Valuable experience within a busy office and operations team
Day-to-Day Duties:
- Providing day-to-day administrative support to the team
- Tracking drivers and monitoring delivery schedules
- Rearranging deliveries and updating customers on any changes
- Managing incoming emails and responding to customer enquiries
- Maintaining accurate records and updating internal systems
- Liaising with drivers, customers, and internal departments
- Processing paperwork and supporting general office administration
- Delivering a high level of customer service at all times
- Assisting with scheduling and operational coordination
- Ensuring information is communicated accurately and efficiently
Essential Skills:
- Previous administration and/or customer service experience
- Strong communication skills, both written and verbal
- Good organisational skills with the ability to manage multiple tasks
- Comfortable using Microsoft Office packages including Outlook, Word, and Excel
- Positive attitude and willingness to learn new systems
- Ability to work effectively as part of a team
- Reliable, professional, and customer-focused approach
Training: Industry related training and ongoing support throughout.
If you are looking for a varied administrative role where no two days are the same and have a passion for customer service, we would love to hear from you. Apply now with your up-to-date CV.
Contact: If you are ready to take on this opportunity, apply today or contact our recruitment team for more information.
Customer Service Administrator in Glasgow employer: People Solutions
Join our well-established team in Bothwell, Glasgow, where we prioritise a friendly and supportive work environment. As a Customer Service Administrator, you'll receive full training on internal systems, ensuring you feel confident and equipped to excel in your role. With an early finish every Friday and valuable experience within a busy office, this maternity cover position offers a fantastic opportunity for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Glasgow
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can really help you stand out in a sea of applicants.
✨Tip Number 2
Prepare for that interview like it’s the final exam! Research the company and its culture, and think about how your skills match what they’re looking for. Practising common interview questions can also give you a confidence boost.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications come directly from our platform, and it makes it easier for us to connect with you. So, don’t hesitate—hit that apply button!
We think you need these skills to ace Customer Service Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Customer Service Administrator role. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, mention specific examples of how you've managed multiple tasks in the past. We love hearing about your proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this exciting opportunity!
How to prepare for a job interview at People Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the day-to-day duties and essential skills required for the Customer Service Administrator role. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples that showcase your verbal and written skills. Think of times when you successfully handled customer inquiries or collaborated with a team. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Your Organisational Skills
As an Administrator, being organised is crucial. Be ready to discuss how you manage multiple tasks and prioritise effectively. You could mention specific tools or methods you use to stay organised, like to-do lists or digital calendars, to illustrate your proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the training process or how success is measured in the team. Thoughtful questions can leave a lasting impression on the interviewer.
