At a Glance
- Tasks: Manage customer accounts, generate sales opportunities, and build strong relationships.
- Company: Join a successful global business in Edinburgh with a vibrant culture.
- Benefits: Enjoy a competitive salary, annual bonus, flexible hours, and career development.
- Other info: Ongoing training and support for your professional growth.
- Why this job: Make an impact by developing accounts and increasing sales in a dynamic environment.
- Qualifications: Experience in B2B sales, account management, or customer service is essential.
The predicted salary is between 28500 - 28500 £ per year.
Permanent People Solutions are currently recruiting for an Internal Account Manager to join a successful and well-established global business based in Edinburgh. This is a fantastic permanent opportunity for someone with experience in B2B sales, internal sales, account management or customer service who enjoys developing customer relationships while proactively identifying new sales opportunities.
The role combines account management, outbound sales and customer service, making it ideal for someone confident communicating with customers and motivated by developing accounts and increasing sales.
Rates of Pay: £28,500 per annum Annual bonus scheme
Shift Pattern: Full-time, permanent position Flexible working hours between 08:00 and 17:00
Benefits:
- Annual bonus scheme
- Flexible working hours
- 28 days holiday including bank holidays
- Holiday entitlement increasing with length of service
- Holiday purchase scheme
- Company pension with enhanced contribution options
- Company sick pay scheme
- Employee Sharesave scheme
- High street and retail discounts
- Discounted gym memberships
- Comprehensive training and career development opportunities
Day-to-Day Duties:
- Managing and developing a portfolio of existing customer accounts
- Proactively contacting existing, new and lapsed customers
- Making outbound calls to generate sales opportunities
- Building strong, long-term customer relationships
- Supporting the external sales team
- Identifying repeat-order, upselling and cross-selling opportunities
- Providing quotations and product information
- Following up customer enquiries and sales opportunities
- Supporting customer queries by telephone and email
- Maintaining accurate CRM and sales records
- Using reports and sales data to identify opportunities for account growth
Essential Skills:
- Previous experience within B2B sales, internal sales, account management or customer service
- Excellent written and verbal communication skills
- Confidence carrying out outbound and proactive sales activity
- Strong customer service and relationship-building skills
- A proactive and results-driven approach
- Good organisation and attention to detail
- The ability to manage multiple accounts and priorities
- Confidence using CRM systems and Microsoft Office
- Strong problem-solving skills
- A positive attitude and adaptable approach
Desirable Experience:
Previous experience within the cleaning, hygiene, janitorial or facilities management industry would be advantageous but is not essential.
Training:
Ongoing product and industry training, structured sales and account management development, continuous professional development and career progression opportunities, support and coaching from experienced management teams.
Apply: If you have previous sales or account management experience and are looking for a permanent opportunity offering bonus potential, excellent benefits and long-term career development, apply today and a member of the People Solutions team will be in touch.
Internal Account Manager in Edinburgh employer: People Solutions
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