At a Glance
- Tasks: Lead and develop 10 fashion retail stores in Edinburgh, driving sales and customer satisfaction.
- Company: Join a well-established retail client with a focus on operational excellence.
- Benefits: Competitive salary, career progression, and ongoing professional development.
- Other info: Dynamic role with excellent support and training opportunities.
- Why this job: Make a real impact in the fashion retail industry while developing your leadership skills.
- Qualifications: Experience in multi-site fashion retail management and strong leadership skills.
The predicted salary is between 31200 - 37440 £ per year.
People Solutions are currently recruiting for an experienced Retail Area Manager – Edinburgh to oversee 10 fashion retail store locations across Edinburgh city centre, working on behalf of a well-established retail client. This is a fantastic opportunity for a hands-on retail leader who can drive operational excellence, support and develop store management teams, and ensure stores consistently deliver strong commercial performance and outstanding customer experiences.
Shifts
- Working 5 days from 7
- 09:00 – 18:00
- Flexibility required to travel between 10 store locations across Edinburgh city centre (all within walking distance)
Rates of Pay
£31,200 – £37,440 per year (£15.00 – £18.00 per hour) DOE
Benefits
- Excellent hourly rates
- Opportunity to lead and develop multiple retail store teams
- Career progression opportunities
- Ongoing professional development and leadership support
Day-to-Day Duties
- Delivering or exceeding sales targets across all assigned stores
- Analysing store performance data and implementing action plans to improve results
- Supporting stores to deliver strong visual merchandising and brand presentation standards
- Overseeing store rotas and staffing levels to ensure appropriate coverage and effective labour planning
- Supporting Store Managers with recruitment, onboarding and team development
- Ensuring stores operate efficiently and consistently following company processes and procedures
- Maintaining stock loss and shrinkage within company targets through strong controls and accountability
- Ensuring completion of all compliance, cash and operational audits
- Driving high store standards and consistent execution of operational routines
- Promoting safe working practices across all locations
Leadership & People Management
- Setting clear performance objectives for Store Managers and reviewing progress regularly
- Developing confident and capable management teams through coaching, mentoring and regular store visits
- Supporting rota scheduling for each store, staffing levels and team organisation
- Monitoring employee turnover and implementing actions to support retention and team stability
- Managing underperformance fairly and in line with company policy
- Proactively managing absence while supporting employee wellbeing
- Acting as a role model for company values and leadership behaviours
Customer Experience
- Driving improvements in customer satisfaction and online reviews
- Ensuring customer service standards are consistently delivered across all stores
- Supporting Store Managers in managing escalated customer complaints and ensuring timely resolution
- Embedding a customer-first culture across all store locations
Essential Skills
- Proven experience in a multi-site fashion retail management role
- Strong operational and commercial awareness
- Confident leader with experience developing store management teams
- Excellent organisation, planning and prioritisation skills
- Strong communication and interpersonal skills
- Comfortable managing performance, staffing challenges and operational change
- Good understanding of retail compliance, health and safety and HR practices
Desirable Experience
- Experience in a premium or high-end fashion retail environment is advantageous
Training Provided
Ongoing leadership support, training and development provided.
If you are ready to take on this senior retail leadership role overseeing 10 stores across Edinburgh city centre, apply today by clicking the link below or get in touch with our recruitment team to find out more.
People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
Locations
Retail Area Manager in Dunfermline, Fife employer: People Solutions
As a Retail Area Manager in Edinburgh, you will thrive in a dynamic and supportive work environment that prioritises employee development and career progression. With excellent hourly rates and the opportunity to lead multiple fashion retail teams, you will play a crucial role in driving operational excellence while enjoying the vibrant atmosphere of Edinburgh city centre. Our commitment to ongoing professional development ensures that you will have the resources and support needed to excel in your role and advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Manager in Dunfermline, Fife
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like People Solutions, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like People Solutions!
We think you need these skills to ace Retail Area Manager in Dunfermline, Fife
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at People Solutions, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at People Solutions and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show People Solutions that you’re ready to jump in and contribute right away!
How to prepare for a job interview at People Solutions
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
