Customer Service Advisor

Social network you want to login/join with:

Customer Service Advisor – Temporary Opportunity (2 Additional Vacancies)

Shift: Rota basis across Monday to Saturday (8:00 AM – 6:00 PM) and Sundays (8:30 AM – 5:00 PM)

Location: Motherwell

Pay Rate: £12.75 per hour

People Solutions are delighted to support one of our well-established clients in Motherwell, who are looking for two additional Customer Service Advisors to join their team on a 12-week temporary assignment.

This is a fantastic opportunity for individuals with strong communication skills who enjoy working in fast-paced, customer-focused environments.

What is on offer?

• Full-time hours on a flexible rota
• Weekly pay with holiday entitlement
• Supportive, friendly team environment
• Gain valuable experience with a market-leading organisation
• Free on-site parking

Key Responsibilities

• Deliver excellent customer service via phone, email, and live chat
• Manage a variety of customer queries and complaints efficiently
• Provide accurate product and service information
• Meet individual and team performance targets
• Liaise with internal departments to resolve customer issues
• Maintain clear and accurate records of customer interactions

What we are looking for

• Strong verbal and written communication skills
• Previous customer service experience (retail, call centre, or fast-paced environment)
• Ability to multi-task, prioritise, and work well under pressure
• Positive, proactive attitude towards problem-solving
• Full flexibility to work across the required shift patterns, including weekends
• Previous contact centre or high-volume call handling experience
• Background in high-volume customer service roles

Training

• Full training will be provided, along with ongoing support throughout your assignment

Apply

Don’t miss out on this great opportunity — click to apply today and a member of our team will be in touch shortly!

People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

#J-18808-Ljbffr