Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer export bookings and ensure smooth operations in a fast-paced environment.
- Company: Join a dynamic professional services company that values autonomy and growth.
- Benefits: Enjoy 20 days holiday, private healthcare, and an exciting bonus scheme after six months.
- Why this job: This role offers variety, responsibility, and the chance to work closely with company owners.
- Qualifications: Two years' experience in freight forwarding and strong communication skills are essential.
- Other info: Receive ongoing training and support to excel in your career.
The predicted salary is between 20000 - 24000 £ per year.
Hours: Permanent, full-time role based in Tipton (DY4 7UF). Office-based position with 9 - 5pm working hours.
Salary: Competitive salary - £25 - £29K, plus private healthcare and an attractive monthly bonus scheme (paid in lieu after completing a six-month probation period).
Benefits:
- 20 days holiday plus bank holidays and your birthday off
- Private healthcare
- Exciting monthly bonus scheme after six months
- Opportunity to work in a dynamic and growing professional services company alongside the owners
- A role with autonomy, responsibility, and variety
Day-to-Day Duties:
- Receive, process, and manage multiple customer export bookings within agreed timeframes and company standards.
- Handle sea and air freight exports, including Full Container Load (FCL), Less than Container Load (LCL), and air freight.
- Liaise with shipping lines, consolidators, and air freight agents to ensure smooth operations.
- Input and maintain high-quality data into the company’s bespoke booking platform, Box Top.
- Communicate with suppliers to fulfil customer bookings, ensuring confirmations are sent to both suppliers and clients.
- Resolve issues such as haulage delays, vessel details, and alternative transport solutions when required.
- Track jobs from start to finish, keeping customers informed throughout the process.
- Ensure all jobs are closed successfully and to the satisfaction of customers.
Essential Skills:
- A minimum of two years' experience in the freight forwarding sector.
- Strong team player with excellent verbal and written communication skills.
- Ability to work effectively in a fast-paced, exciting environment.
- Self-motivated with the capability to follow and execute company policies and guidelines.
- Proven problem-solving and negotiation skills.
- Strong customer service skills with the ability to build rapport over the phone.
- Excellent planning, organisation, and attention to detail.
Desirable Skills:
- Previous experience using the Box Top booking platform.
- Knowledge of international shipping regulations and documentation.
- Experience dealing with customs procedures and compliance.
- Additional training or qualifications in logistics, supply chain management, or a related field would be advantageous.
Training: Industry related training and ongoing support throughout.
Contact: If you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out more.
Worldwide Operations & Export Bookings Clerk employer: People Solutions Group Limited
Contact Detail:
People Solutions Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Worldwide Operations & Export Bookings Clerk
✨Tip Number 1
Familiarise yourself with the Box Top booking platform, as experience with this system is highly desirable. If you haven't used it before, consider looking for online tutorials or resources to get a basic understanding of how it works.
✨Tip Number 2
Brush up on your knowledge of international shipping regulations and customs procedures. This will not only help you in the interview but also demonstrate your commitment to the role and the industry.
✨Tip Number 3
Prepare examples of how you've successfully resolved issues in previous roles, especially related to freight forwarding. Being able to showcase your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position at StudySmarter.
We think you need these skills to ace Worldwide Operations & Export Bookings Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the freight forwarding sector. Emphasise your skills in handling sea and air freight exports, as well as any experience with the Box Top booking platform.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how your problem-solving skills and customer service experience make you a great fit for the position.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to work in a fast-paced environment, and attention to detail. These are essential for managing multiple customer export bookings effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at People Solutions Group Limited
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of freight forwarding, especially regarding sea and air freight exports. Be prepared to discuss Full Container Load (FCL) and Less than Container Load (LCL) as well as any relevant international shipping regulations.
✨Demonstrate Your Problem-Solving Skills
Since the role involves resolving issues like haulage delays and vessel details, think of examples from your past experience where you've successfully navigated challenges. This will show your potential employer that you can handle the fast-paced environment.
✨Highlight Your Communication Skills
As a Worldwide Operations & Export Bookings Clerk, you'll need to liaise with various stakeholders. Prepare to showcase your verbal and written communication skills by discussing how you've built rapport with clients and suppliers in previous roles.
✨Familiarise Yourself with Box Top
If you have experience using the Box Top booking platform, be ready to talk about it. If not, do some research to understand its functionalities. Showing initiative in learning about the tools used in the role can set you apart from other candidates.
