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- Tasks: Provide technical support and training while managing product specifications and certifications.
- Company: Join a forward-thinking business with a focus on innovation and growth.
- Benefits: Enjoy a competitive salary, hybrid working, and ongoing training opportunities.
- Other info: Great career progression into a senior technical role awaits you!
- Why this job: Become a technical authority in a dynamic industry with real customer impact.
- Qualifications: Strong mechanical or electromechanical background with excellent communication skills.
The predicted salary is between 32000 - 40000 £ per year.
People Solutions are currently recruiting for a Technical Product Specialist to join a forward-thinking and growing business on a full-time permanent basis. This is a customer-facing technical role offering strong exposure to industry bodies, customers, and internal product development teams, with genuine long-term career progression into a deep industry authority position.
This position is ideal for candidates with a strong mechanical or electromechanical background who enjoy solving customer problems, delivering training, and representing high-quality technical products in the market. This position would suit applicants who have worked in a role as a Mechanical Engineer, Electrical Engineer or Electromechanical Technician.
Shifts:
- Monday to Friday
- 09:00 – 17:00 (37.5 hours per week)
Salary:
- £32,000 – £40,000 per annum (dependent on experience)
Benefits: Your benefits as a Technical Product Specialist will include:
- Company pension scheme
- Hybrid or office-based working (role dependent)
- Ongoing technical and product training
- Long-term permanent position
- Opportunity to develop into an industry subject matter expert
- High level of autonomy and customer interaction
Day to Day Duties: As a Technical Product Specialist, your day-to-day duties will include:
- Providing technical customer support across B2B and B2C channels
- Acting as the technical authority for products already in market
- Producing product specifications for customer projects and applications
- Managing product certifications, including renewals and new submissions
- Designing and managing complex master keying (MK) systems
- Evaluating and supporting smart / electronic locking technologies
- Delivering internal training and external training to customers, distributors, and locksmiths
- Maintaining working relationships with industry bodies and standards panels
- Contributing technical substance to patent filings alongside the Product Development Lead
- Gathering competitor and market intelligence through customer and industry engagement
- Representing the company with customers, partners, and technical forums
Essential Skills: The skills required to be a Technical Product Specialist are:
- Industry experience within locks, high-security hardware, access control, automotive locking, or a related field
- Strong mechanical or electromechanical aptitude
- Excellent communication skills with confidence dealing directly with customers
- Experience explaining technical concepts clearly to varied audiences
- Ability to manage multiple workstreams and priorities
- Confidence delivering technical training sessions
- Proactive, organised, and solutions-focused approach
Desirable Experience:
- Background in technical specification, applications engineering, or technical sales support
- Exposure to smart locking, electronic access control, or integrated systems
- Experience working with certification bodies or compliance processes
- Comfort working across both mechanical and electronic product ranges
Training Provided:
- Full product and systems training
- Ongoing development to support progression into a senior industry technical authority role
If you are ready to take on this opportunity as a Technical Product Specialist, please apply today or contact our recruitment team to find out more.
Technical Product Specialist in Tipton employer: People Solutions Group Limited
Contact Detail:
People Solutions Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Specialist in Tipton
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Product Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled customer issues in the past. This will demonstrate your ability to thrive in a customer-facing technical role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who want to grow into industry experts.
We think you need these skills to ace Technical Product Specialist in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical or electromechanical background. We want to see how your experience aligns with the Technical Product Specialist role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can solve customer problems. We love seeing enthusiasm and a clear understanding of our products.
Showcase Your Communication Skills: Since this is a customer-facing role, it’s crucial to demonstrate your excellent communication skills. Whether it’s in your CV or cover letter, give examples of how you’ve effectively explained technical concepts to different audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Technical Product Specialist position. Don’t miss out on this opportunity!
How to prepare for a job interview at People Solutions Group Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to locks, high-security hardware, and access control systems. Be ready to discuss specific products and technologies you've worked with, as well as how they relate to the role.
✨Show Off Your Communication Skills
Since this is a customer-facing role, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate how you'd train a customer or colleague, so think about how you can make your explanations clear and engaging.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of examples from your past experience where you've successfully resolved customer issues or managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Engage with the Interviewers
Don't just wait for questions; engage with your interviewers by asking insightful questions about the company’s products and future developments. This shows your genuine interest in the role and helps you stand out as a proactive candidate.