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- Tasks: Manage and coordinate domestic transport movements using a digital freight platform.
- Company: Join WS Digital, a forward-thinking logistics provider in Appleton.
- Benefits: Enjoy a competitive salary, 33 days holiday, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in digital logistics.
- Qualifications: Experience in logistics is a plus, but strong computer skills and teamwork are essential.
- Other info: Structured hours with a friendly office vibe await you!
The predicted salary is between 21500 - 28500 £ per year.
Position: Digital Freight Account Manager.
Company: WS Digital Freight
Location: Appleton
Contract Type: Full-time, Permanent
Hours: Monday – Friday, 08:30-17:00
Salary: 25,000 per annum
About the Role
WS Digital is seeking a motivated Digital Freight Account Manager to join our team in Appleton. This is an exciting opportunity to be part of a forward-thinking Digital logistics provider using the digital freight platform to manage and coordinate domestic transport movements.
Key Responsibilities
- Plan, coordinate and oversee the end-to-end freight forwarding process using Digital platform.
- Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods
- Input and maintain accurate shipment data and documentation on the digital platform
- Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress
- Monitor shipments and handle any issues or delays effectively
- Prepare and check freight documentation, ensuring compliance with relevant regulations
- Work collaboratively with the wider logistics team to optimise processes and service delivery
Required Skills & Experience
- Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential)
- Strong computer literacy and confidence using digital tools and platforms
- Excellent organisational and multitasking skills
- Clear and professional communication skills, both written and verbal
- High attention to detail and accuracy in data entry and documentation
- Ability to work effectively as part of a team in a busy office environment
What We Offer
- Competitive base salary of 25,000 per annum
- Office-based role with structured working hours (Mon-Fri 37.5hr)
- Friendly and supportive working environment at our Appleton office.
- 33 days holiday (pro rata)
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Digital Freight Account Manager employer: People Providers
Contact Detail:
People Providers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Freight Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching WS Digital Freight. Understand their digital platform and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Digital Freight Account Manager, you'll need to liaise with customers and suppliers. Role-play common scenarios with friends or family to get comfortable with responding to queries and updates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our friendly team at WS Digital Freight in Appleton.
We think you need these skills to ace Digital Freight Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Freight Account Manager role. Highlight any relevant experience in freight forwarding or logistics, and don’t forget to showcase your digital skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your written application reflects that. Use concise language and check for any typos or errors. We appreciate attention to detail, so show us you’ve got it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at WS Digital Freight!
How to prepare for a job interview at People Providers
✨Know Your Digital Tools
Familiarise yourself with the digital platforms used in freight forwarding. Be ready to discuss how you've used similar tools in the past or how you would approach learning new ones. This shows your adaptability and eagerness to embrace technology.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in resolving issues or updating clients on progress.
✨Demonstrate Organisational Skills
Think of specific instances where you successfully managed multiple tasks or projects simultaneously. Highlight your ability to prioritise and stay organised, as this is crucial for overseeing the end-to-end freight forwarding process.
✨Prepare for Scenario Questions
Anticipate questions about handling delays or issues with shipments. Prepare a few scenarios where you successfully navigated challenges in logistics or customer service, showcasing your problem-solving skills and attention to detail.
