At a Glance
- Tasks: Assist customers with insurance claims and coordinate repair processes.
- Company: Dynamic automotive company offering a supportive work environment.
- Benefits: Full benefits, competitive pay, and potential for permanent position.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Join a team where you can make a difference in customer service.
- Qualifications: GCE O Level and 2 years of insurance claims experience.
The predicted salary is between 30000 - 40000 € per year.
1yr Contract with full benefits (Renewable & Convertible to Perm)
Industry: Automotive
Location: Alexandra Road
Working Hours: Monday – Thursday: 8:30am – 6:00pm, Friday: 8:30am – 5:30pm
Responsibilities
- Assist customers with GIA reporting and insurance claim documentation
- Prepare repair quotations, invoices, and claim-related documents
- Coordinate with insurance companies and surveyors for repair assessments and approvals
- Arrange rental vehicles for customers when required
- Track parts availability and repair progress
- Process reimbursement claims (e.g., loss-of-use, rental vehicle claims)
- Follow up with insurers on outstanding payments and claim matters
- Liaise with service providers and internal teams regarding claims
- Prepare monthly administrative reports
- Support customer service team by handling incoming calls professionally
Requirements
- Minimum GCE O Level or equivalent
- At least 2 years of experience in insurance claims administration
- Experience working with insurance companies and surveyors is an advantage
- Customer-focused with good communication skills
- Able to work independently with minimal supervision
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Claims Admin (Automotive) - ALEXANDRA employer: People Profilers
Join our dynamic team in Alexandra, where we prioritise employee well-being and professional growth. As a Claims Admin in the automotive sector, you'll enjoy a competitive remuneration package, comprehensive benefits, and a supportive work culture that fosters collaboration and development. With opportunities for contract renewal and conversion to permanent roles, we are committed to helping you build a rewarding career while making a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Admin (Automotive) - ALEXANDRA
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive and insurance sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled challenging situations, as this will highlight your ability to support customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Claims Admin (Automotive) - ALEXANDRA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in insurance claims administration. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Claims Admin role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at People Profilers
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance claims and the automotive industry. Familiarise yourself with common terms and processes, especially those related to GIA reporting and repair quotations. This will show that you're not just interested in the role but also understand the ins and outs of the job.
✨Show Off Your Communication Skills
Since this role involves liaising with customers, insurers, and service providers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially when handling claims or customer inquiries. This will demonstrate your customer-focused approach.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like dealing with a difficult customer or coordinating with an insurance company. Think through your past experiences and be ready to share how you handled similar challenges. This will highlight your problem-solving skills and ability to work independently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking claims, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
