At a Glance
- Tasks: Provide one-to-one support to a woman with complex needs in her home.
- Company: Direct Payments Employer focused on compassionate care.
- Benefits: Flexible hours, competitive pay at £20 per hour, and meaningful work.
- Other info: Work in a dynamic family environment with opportunities for personal growth.
- Why this job: Make a real difference in someone's life while gaining valuable experience.
- Qualifications: Experience in care/support work and strong communication skills required.
Location: London (home-based)
Hours: Flexible (part-time / full-time, including potential evenings/weekends)
Rate: £20 per hour
Employer: (Direct Payments Employer)
About the Role
We are seeking a highly reliable, experienced, and emotionally intelligent Support Worker to provide consistent one-to-one support to a woman with complex physical, cognitive, and emotional needs. This role requires a professional who can deliver structured, person-centred care within a busy family home environment.
The client has experienced a recent bereavement and requires ongoing support not only with daily living tasks, but also with maintaining motivation, structure, and emotional stability. The role requires someone who is calm, grounded, and able to provide both practical and emotional support without becoming overwhelmed or reactive.
About the Client
The client lives with a combination of restricted mobility, neurodivergence, and cognitive challenges affecting memory and organisation. She is able to walk short distances but relies on a wheelchair for longer distances. She requires structured support with daily routines and benefits from consistency, predictability, and clear communication. She lives in a family home with young children, so the ability to work professionally within a dynamic household is essential. She responds best to individuals who are warm, positive, emotionally stable, and able to maintain a calm and reassuring presence.
Key Responsibilities
- Provide consistent one-to-one support within the home environment
- Assist with all activities of daily living, including personal care where required
- Support mobility safely, including wheelchair use where appropriate
- Prepare meals and support nutrition and hydration
- Maintain a clean, organised, and safe home environment (light housekeeping duties)
- Provide emotional support and maintain a calm, stable presence
- Support the client in maintaining daily structure and routine
- Monitor wellbeing and identify any changes in physical, emotional, or cognitive presentation
- Accurately report concerns, incidents, or risks in a timely manner
- Follow all agreed care plans, risk assessments, and instructions
- Maintain strict confidentiality and professional boundaries at all times
- Work independently while remaining accountable to the employer
Safeguarding & Professional Standards
The postholder must demonstrate a clear understanding of safeguarding responsibilities and duty of care. Any concerns regarding risk, harm, or changes in circumstances must be reported immediately. The Support Worker must maintain professional boundaries, respect privacy, and adhere to confidentiality at all times.
Person Specification
Essential:
- Proven experience in care/support work
- Experience supporting individuals with complex or cognitive needs
- Strong verbal and written English communication skills
- Ability to remain calm under pressure and manage challenging situations
- Ability to follow instructions and structured routines precisely
- Reliable, punctual, and professionally accountable
- Ability to work independently without constant supervision
- Emotionally intelligent and non-reactive
Desirable:
- Experience with neurological conditions
- Understanding of neurodivergence (e.g. autism, ADHD)
- Experience working in family/home environments
- Driving licence
- Degree or equivalent experience in a relevant field (e.g. Psychology, Health & Social Care, Social Work, Nursing)
Working Conditions
This role is based in a private home and may involve lone working. The environment can be busy and requires flexibility and professionalism. Physical tasks may include light manual handling, household tasks, and mobility support. Working hours are flexible and will be agreed based on need. There may be a requirement for occasional evenings or weekends.
Expectations
This is a high-responsibility role requiring consistency, reliability, and professionalism. The successful candidate must be able to integrate into an established support structure without disrupting routines or creating instability. The role does not suit individuals who require constant direction, struggle with boundaries, or become emotionally reactive in high-pressure situations.
How to Apply
To apply, please contact directly with a CV and cover letter. Applications should include a brief summary of experience and suitability for the role. Please note that this advert has been placed on behalf of one of our Service User. Should your application be successful, you will be directly employed by the customer and not PeoplePlus.
Carer Complex Neurological Support employer: People Places Lives Ltd
As a Direct Payments Employer, we offer a unique opportunity for compassionate individuals to make a meaningful impact in the lives of those with complex needs. Our flexible working hours allow you to balance your personal commitments while providing essential support in a warm and dynamic home environment. We prioritise professional development and emotional intelligence, ensuring our carers are well-equipped to deliver person-centred care that fosters stability and motivation for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Complex Neurological Support
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the care sector. A personal recommendation can go a long way in landing that job.
✨Tip Number 2
Prepare for interviews by practising common questions related to care work. Think about your experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion for care work during interviews. Share stories that highlight your emotional intelligence and ability to handle challenging situations. Let them see the real you!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for dedicated individuals like you!
We think you need these skills to ace Carer Complex Neurological Support
Some tips for your application 🫡
Craft a Personalised Cover Letter:When writing your cover letter, make sure to tailor it specifically to the role of Carer for Complex Neurological Support. Highlight your relevant experience and how it aligns with the needs of the client, especially your ability to provide emotional support and maintain a calm presence.
Showcase Your Experience:In your CV, emphasise any previous roles where you've supported individuals with complex needs. Be specific about your responsibilities and achievements, particularly in maintaining routines and providing structured care, as these are key aspects of the job.
Be Clear and Concise:Both your CV and cover letter should be clear and to the point. Use straightforward language and avoid jargon. This will help us quickly see how you fit the role and your understanding of the responsibilities involved.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application is processed efficiently and allows us to keep track of all candidates easily. Plus, it’s super simple to do!
How to prepare for a job interview at People Places Lives Ltd
✨Know Your Client's Needs
Before the interview, take some time to understand the specific needs of the client you'll be supporting. Familiarise yourself with complex neurological conditions and how they affect daily living. This will show your potential employer that you're not just qualified, but genuinely interested in providing the best care.
✨Demonstrate Emotional Intelligence
During the interview, be prepared to discuss scenarios where you've had to manage emotional situations. Share examples that highlight your ability to remain calm and supportive under pressure. This role requires someone who can provide emotional stability, so showcasing your emotional intelligence is key.
✨Highlight Your Flexibility
Since the role involves flexible hours, be ready to discuss your availability and willingness to work evenings or weekends. Emphasise your adaptability and how you can fit into a busy family environment. This will reassure the employer that you can meet their needs without disrupting the household.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewer about the client's routines and preferences. This shows that you're proactive and serious about tailoring your support to their specific situation. It also gives you a chance to assess if the role is the right fit for you.
