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- Tasks: Support the wholesale team with order entry and stock allocation.
- Company: Join a globally recognised sports and lifestyle brand.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a vibrant team, enhancing customer experiences in a renowned brand.
- Qualifications: Fluency in French and strong communication skills are essential.
- Other info: Experience in wholesale customer service is preferred.
I am partnering with a well-known sports and lifestyle brand, who is globally recognised!
The role of Wholesale Allocation & Fulfilment Executive means you will play an integral part in supporting the wholesale team with order entry, allocating stock to live orders, working with wholesale customers across orders and delivery dates, and also working with the internal logistics department to arrange shipments into your customers. This role requires you to be fluent in French.
Wholesale Allocation & Fulfilment Executive - The Role:- Accurately enter customer orders into the system.
- Support the allocation of customer orders and maintain effective communication with the warehouse to ensure timely order processing and shipment preparation.
- Ensure that customer needs are met in a timely and efficient manner.
- Track order allocations, monitor upcoming shipments, and provide timely updates to customers and internal teams regarding delivery schedules and potential delays.
- Proactively inform customers of any changes to their order or delivery status.
- Work closely with other teams such as Sales, Logistics, and Operations to resolve customer issues, address any product-related concerns, and ensure the smooth processing of orders from start to finish.
- Assist in monitoring key performance metrics such as order fulfilment rates, customer satisfaction, and delays.
- Provide feedback on any recurring issues and help propose solutions to improve the customer experience.
- Must be fluent in both spoken and written French.
- Strong Communication.
- Problem-solving abilities.
- Experience in managing teams within a wholesale customer service or retail environment.
- A focus on continuous improvement and operational efficiency is key.
Wholesale Allocation & Fulfilment Executive- French Speaking employer: People Marketing
Contact Detail:
People Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Allocation & Fulfilment Executive- French Speaking
✨Tip Number 1
Brush up on your French language skills, especially in a business context. Being fluent is crucial for this role, so practice speaking and writing in French to ensure you can communicate effectively with customers and internal teams.
✨Tip Number 2
Familiarise yourself with the wholesale allocation and fulfilment processes. Understanding how orders are processed and allocated will give you an edge during interviews and show that you're proactive about the role.
✨Tip Number 3
Network with professionals in the wholesale and logistics sectors. Connecting with people who work in similar roles can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and examples from your past experience. This role requires strong communication and the ability to resolve issues efficiently, so be ready to showcase your skills in these areas.
We think you need these skills to ace Wholesale Allocation & Fulfilment Executive- French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale customer service or retail environments. Emphasise your problem-solving abilities and any previous roles that required strong communication skills, especially in French.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention your fluency in French and how it will benefit the team. Provide specific examples of how you've successfully managed customer orders and resolved issues in the past.
Showcase Your Skills: Highlight your ability to work collaboratively with different teams such as Sales, Logistics, and Operations. Discuss any experience you have with tracking order allocations and monitoring performance metrics, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. This is particularly important since the role requires strong communication skills in both French and English.
How to prepare for a job interview at People Marketing
✨Brush Up on Your French
Since fluency in French is a must for this role, make sure to practice your language skills before the interview. Be prepared to answer questions in French and demonstrate your ability to communicate effectively with French-speaking customers.
✨Know the Brand Inside Out
Research the sports and lifestyle brand thoroughly. Understand their values, products, and market position. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experience where you successfully resolved issues or improved processes, especially in a wholesale or retail context.
✨Highlight Your Teamwork Skills
This role involves working closely with various teams. Be ready to discuss your experience in collaborating with others, particularly in logistics and sales, and how you contributed to achieving common goals.
