At a Glance
- Tasks: Ensure customer satisfaction from samples to final delivery while solving problems and making decisions.
- Company: Established fashion supplier known for exceptional design and product quality.
- Benefits: Competitive salary, dynamic team environment, and opportunities for career growth.
- Other info: Join a vibrant team and make a real impact in the fashion world.
- Why this job: Be a key player in a fast-paced fashion industry and build strong relationships.
- Qualifications: Previous experience in a similar role and excellent communication skills.
The predicted salary is between 22000 - 28000 £ per year.
Join an established fashion supplier renowned for its exceptional design, service, and product quality. Seize the chance to become an integral part of this dynamic team as an Account Controller / Merchandiser. In this role, you will be pivotal in ensuring customer requirements are met at every stage, from samples and orders to pre-production and final delivery. Your responsibilities will include liaising with customers to address orders, solving problems, and making decisions in collaboration with the team leader or director. The ideal candidate will have previous experience in a similar role and possess the ability to manage a fast-paced critical path and build excellent relationships with customers and suppliers.
The role:
- Responsible for ensuring customer requirements are achieved through all stages of the critical path from samples, orders, pre-production to final delivery.
- Liaising with customers regarding orders, problem solving and making decisions, these must be done in conjunction with team leader / Director.
- Attend customer meetings to ensure continued customer satisfaction and that all opportunities are capitalised on.
- Reporting to the Team leader / Director with weekly and monthly updates, escalating issues where necessary.
- To ensure effective communication at all levels, internally and externally.
- Ad hoc duties as required by management.
Accounts Controller / Merchandiser employer: People Marketing
As an established fashion supplier, we pride ourselves on our exceptional design and service, creating a vibrant work culture that fosters collaboration and innovation. Our employees enjoy comprehensive growth opportunities, competitive benefits, and the chance to work in a dynamic environment where their contributions directly impact customer satisfaction and product quality. Join us in our [location] office, where your role as an Accounts Controller / Merchandiser will be both meaningful and rewarding.
