Merchandiser / Sales Support

My client is an established, leading key and strategic supplier of multi products to most major UK and European retailers. Must have experience working with Apparel or Accessories.

This role has the potential to be hybrid after an initial period, minimum 3 days in the Office , 2 days from home.

Sales Support / Merchandiser -The Role :

We are seeking a motivated and experienced Merchandiser/Sale Support to join a growing team within apparel. This is an exciting opportunity to be part of the growing phase of the company.

The Sales support/ Merchandiser serves as a key bridge between the Sales and Production teams, ensuring smooth coordination and alignment to meet customer demands, quality standards, and delivery timelines.

This role requires strategic oversight and day-to-day involvement to ensure that products move efficiently through each stage of the production process, meeting all customer expectations. Additionally, the merchandiser plays a crucial role with customers, building a relationship founded on trust and collaboration, and actively participating in client meetings.

Sales Support / Merchandiser – Key Responsibilities

• Negotiating prices with factories and customers
• Must have experience with volume retail or supermarket
• Raising orders
• Checking details on customer contracts
• Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up
• Updating and analysing internal and customer critical paths
• Conducting weekly calls with In-country merchandisers and factories
• Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals
• Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders
• Managing sample approval – sending lab dips/strike offs/samples to customer
• Coordinating between licensing department and QA/Tech on sample approvals
• Liaising with logistics department to ensure goods are delivered on time
• Liaising with design department, send artworks to factorie
• Checking label artworks and giving approvals to factory
• You must have a permanent full right to work in the UK to be considered for this role.